Client Service Coordinator - Bristol, United States - AccentCare

    AccentCare
    AccentCare Bristol, United States

    4 weeks ago

    AccentCare background
    Description

    **Description**

    At **AccentCare** **Client Service Coordinator** for home care who wants to work in a rewarding team environment Join **AccentCare** today and make a difference

    Competitive pay for the Client Service Coordinator

    Excellent opportunities for career growth and advancement

    Generous paid time off (PTO) benefits for full time employees

    Six paid holidays plus two floating holidays annually

    Opportunity to enroll in company sponsored medical, dental and vision benefits after meeting eligibility criteria

    Optional 401k

    Tuition reimbursement

    Training and career development

    Ability to make a positive impact on the local community

    Great company culture that encourages a team environment and personal development

    **What Youll Do**

    As the Client Service Coordinator in home care, you will be responsible for monitoring and supporting the daily activities of services being provided to clients in accordance with state regulations and company policy, while ensuring quality coordination of service for our clients and Care Partners.

    Other Client Service Coordinator responsibilities include:

    Functions as primary support for daily EVV and payroll functions

    Processes and communicates authorization and schedule changes to ensure coordination of service and client satisfaction

    Coordinates utilization of Care Partner teams to ensure fill rate expectations met

    Researches and resolves payroll and billing questions under direction from the Client Service Manager.

    Functions as liaison for Field Supervisors in communicating with payer Case Management teams

    Supports recruiting and onboarding needs of team

    Responsible for scheduling and monitoring / reporting all required client visits by field supervisor

    Assists Client Service Manager in the presentation of staff training related to program requirements for newly hired and current office employees

    **Who You Are**

    Previous home health care or home care experience highly desirable

    High School or GED required. Associates Degree preferred

    Staffing experience preferred

    Excellent verbal/written communication, time management and organizational skills

    Ability to effectively multi-task

    Ability to utilize effective problem solving skills

    Strong presentation and training skills

    Strong customer service skills with internal/external clients

    Thank you for your interested in **AccentCare**