Tech Support Rep., SMART Construction software/hardware - Hatfield
1 month ago
Job summary
The Customer Support Representative will have responsibilities to drive the utilization and customer adoption of jobsite enhancing solutions which complement Komatsu's core machine products.This is a Chicago or Philadelphia based position with moderate travel (up to 15%) for collaboration with end use customers,
distribution,
key technology partners,
and other Komatsu teams.
The position reports
to the Manager,
Customer Support.
The Customer Support Representative will have customer (& dealer) support responsibilities across Komatsu's North America region for a variety of digital solutions as follows:
Assist new solutions users to grow their capabilities by providing instruction & guidance via remote methods – "to accomplish what you are asking,
as this is how we recommend using the function".
Job description
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