- Take a leadership role in the renewal process to ensure the best possible solutions are delivered to clients in high quality and timely manner.
- Secure existing business and drive the sale of additional services and lines of coverage.
- Nurture relationships with your buyer in the client organization as well as with the day-to-day client representatives.
- Guide your team members in addressing a client's risk management needs through consultative conversations.
- Mentor Client Service team members through continuous learning, transparent feedback and strong talent development.
- Conduct periodic audits to ensure compliance standards and service levels are met.
- Maintain accurate client and policy data and documents within your Gallagher systems.
- Use Gallagher's technology to improve your productivity and quality.
- Utilize your resilient and adaptable mentality in the face of shifting priorities while developing internal and external relationships
- Eagerness to collaborate with all Gallagher teams and employees.
- Bachelor's degree with 3+ years client service and/or claims management experience -OR- High School degree/GED with 8+ years client service and/or claims management experience
- Producer's License (P&C)
- Proficiency in Microsoft Office
- Previous insurance knowledge and experience managing client relationships
- Solid financial acumen
- Account Management experience within P&C division
- Proficient in using technology as a tool to maximize productivity and quality
- Strong written and verbal communication skills
- Comfortably engages others in consultative discussion
- Effectively manages/balances multiple and sometimes competing priorities
- Works in a self-directed manner
- Medical/dental/vision plans, which start from day one
- Life and accident insurance
- 401(K) and Roth options
- Tax-advantaged accounts (HSA, FSA)
- Educational expense reimbursement
- Paid parental leave
- Digital mental health services (Talkspace)
- Flexible work hours (availability varies by office and job function)
- Training programs
- Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
- Charitable matching gift program
- And more...
-
Client Service Manager
25 minutes ago
Gallagher ConcordIntroduction · Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection ...
-
Customer Service-Self Storage Manager
1 day ago
Public Storage Concord Full timeJob Summary · Work independently in multiple locations, assessing customer storage needs and making suggestions on packing and moving supplies, while performing daily storage unit inspections, auditing cash drawers, and handling customer payments · Key Responsibilities: · Assess ...
-
Field Service Manager
1 week ago
The Davis Companies LoudonField Service Manager - PERM Opportunity · We are seeking a highly skilled Field Service Manager to join our team on the East Coast. While based in the East Coast, we welcome applicants from any US state. · This role involves 80% domestic and some international travel. To be succ ...
-
Service Manager
3 days ago
Crown Linen Service Inc Nashua Full timeJob Description · Job DescriptionService Manager Wanted in Nashua, NH · Are you a motivated leader seeking a stable job with an established company and a loyal team working towards the same goal? If so, we invite you to apply. We are looking for a Service Manager to oversee our ...
-
Customer Service Manager
1 day ago
Jean Stewart - State Farm Agent Loveland Full timeJob Title: · Customer Service Manager · Key Responsibilities: · Lead the customer service team and daily operations · Develop and implement customer service policies and procedures · Escalate and resolve complex customer complaints and issues · Educate clients on Medicare supplem ...
-
Automotive Service Manager
6 days ago
Bridgestone Americas Nashua**About Us** · Bridgestone Retail Operations is a part of Bridgestone Americas and employs over 22,000 teammates in North America. We operate more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across ...
- Midas - AMG Enterprises Manchester Full time
Job Title · Automotive Service Manager · The Automotive Management Group is seeking an organized, detail-oriented professional to manage the workflow of a busy Automotive Repair Shop. The ideal candidate will excel in managing and directing automotive and general service technici ...
-
Plumbing Service Manager
4 days ago
Paul the Plumber LLC Derry Village Full timeJob Description · Position: Plumbing Service Manager · Salary Range: $100,000 - $150,000 Annually · Location: Derry, New Hampshire · We are seeking a skilled Plumbing Service Manager to oversee our Plumbing Department. This individual will be responsible for managing the daily ...
-
Field Service Manager
6 days ago
Dead River Company BristolAt Dead River Company, we deliver energy and peace of mind to customers throughout Northern New England and New York with over 1,700 employees and a commitment to our core values of integrity, caring, and excellence. Our success is directly tied to the strength of our management ...
- Midas Manchester
As an Automotive Service Manager, you will oversee and direct all automotive and general service technicians in the operation of the shop. Your responsibilities include: · Deliver exceptional customer service by actively listening to and consulting with customers. · Follow up wit ...
-
Customer Service Manager Trainee
2 hours ago
Hannaford Supermarkets ManchesterJob Title: Department Manager · At Hannaford Supermarkets, we're committed to connecting customers with the freshest produce and supporting local farmers. We're seeking a skilled Department Manager to oversee retail operations for our assigned department, making decisions that im ...
-
Customer Service Manager Trainee
2 hours ago
Hannaford Supermarkets FranklinJob Description · We are seeking a highly motivated and experienced Department Manager to join our team at Hannaford Supermarkets. As a key member of our store management team, you will be responsible for overseeing the daily operations of your assigned department, ensuring excep ...
-
Service Manager Retail Tire
1 week ago
Goodyear NashuaJob Title: Service Manager · Description: · The Service Manager will be responsible for managing the service department at one of Goodyear's auto service centers. This includes scheduling associates, service appointments, and organizing work flow to deliver quality work on time t ...
-
Customer Service Manager Trainee
2 hours ago
Hannaford Supermarkets LondonderryJob Title: Department Manager · Hannaford Supermarkets, a leading grocery store chain, is seeking an experienced Department Manager to oversee the daily operations of our stores. As a key member of our management team, you will be responsible for driving sales growth, improving c ...
-
Customer Service Manager Trainee
2 hours ago
Hannaford Supermarkets RaymondManage retail operations for the assigned department, making decisions impacting store associates, merchandise quality and presentation, and the level of service offered to customers. Key Responsibilities: Foster a positive and inclusive environment to retain associates and custo ...
-
Customer Service Manager Trainee
2 hours ago
Hannaford Supermarkets HudsonDepartment Manager Job Description at Hannaford Supermarkets · Job Summary: · Foster a positive and inclusive work environment to retain associates and customers. Manage department operations in accordance with established standards, ensuring quality, appearance, and presentation ...
-
Licensed Practical Nurse
6 days ago
A New Hope Home Care Concord Full timeMake a Difference in Home Care · As a licensed practical nurse, you have the opportunity to make a positive impact in the lives of others. Our home care agency provides one-on-one patient care with flexible scheduling, allowing you to get back to the roots of nursing. · About Us ...
-
Part Time Overnight LPN/RN
6 days ago
Benchmark Senior Living Concord Part timeWe are seeking a compassionate Licensed Practical Nurse (LPN) or Registered Nurse (RN) to join our part-time team, working 3 nights a week. · Key Responsibilities: · Acknowledge and document residents' status accurately · Monitor resident behavior and health changes, reporting to ...
-
Adult and Child Psychiatrist
3 days ago
LifeStance Health Concord Full timeAt LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. · Our mission is to help people lead healthier, more fulfilling lives by improving access to trusted, affordable, and personalized mental healthcare. ...
-
Psychiatrist Outpatient Only
5 days ago
LifeStance Health ConcordOur Mission · We believe in a truly healthy society where mental and physical healthcare are unified to make lives better. · At LifeStance Health, our mission is to help people lead healthier, more fulfilling lives by improving access to trusted, affordable, and personalized ment ...
Client Service Manager - Concord - Gallagher

Description
IntroductionIndulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.
We believe that every candidate brings something special to the table, including you So, even if you feel that you're close but not an exact match, we encourage you to apply.
OverviewWe are seeking a Client Service Manager to join our growing team who can deliver outstanding customer service Are you interested in helping a range of clients through issues that vary from relatively simple to moderately complex?
We are looking for people who are passionate about building relationships with clients, will collaborate with the sales team to achieve goals, constantly seek improvement, and will demonstrate the value Gallagher can provide.
How you'll make an impactHow will you affect the business?
Skills for Success:
Preferred:
Behaviors:
#LI-MS1
Compensation and benefitsOn top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you'll get, depending on your job level these benefits may improve:
Other benefits include:
We value inclusion and diversity
Click Here to review our U.S. Eligibility Requirements
Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
-
Client Service Manager
Gallagher- Concord
-
Customer Service-Self Storage Manager
Full time Public Storage- Concord
-
Field Service Manager
The Davis Companies- Loudon
-
Service Manager
Full time Crown Linen Service Inc- Nashua
-
Customer Service Manager
Full time Jean Stewart - State Farm Agent- Loveland
-
Automotive Service Manager
Bridgestone Americas- Nashua
-
Automotive Service Manager/ Assistant Manager
Full time Midas - AMG Enterprises- Manchester
-
Plumbing Service Manager
Full time Paul the Plumber LLC- Derry Village
-
Field Service Manager
Dead River Company- Bristol
-
Automotive Service Manager/ Assistant Manager
Midas- Manchester
-
Customer Service Manager Trainee
Hannaford Supermarkets- Manchester
-
Customer Service Manager Trainee
Hannaford Supermarkets- Franklin
-
Service Manager Retail Tire
Goodyear- Nashua
-
Customer Service Manager Trainee
Hannaford Supermarkets- Londonderry
-
Customer Service Manager Trainee
Hannaford Supermarkets- Raymond
-
Customer Service Manager Trainee
Hannaford Supermarkets- Hudson
-
Licensed Practical Nurse
Full time A New Hope Home Care- Concord
-
Part Time Overnight LPN/RN
Part time Benchmark Senior Living- Concord
-
Adult and Child Psychiatrist
Full time LifeStance Health- Concord
-
Psychiatrist Outpatient Only
LifeStance Health- Concord