Director, Financial Services - Melville, NY
1 month ago
Job summary
We are seeking a highly experienced and compassionate Director of Financial Services to lead our financial services call center operations.Responsibilities
- Strategic Planning: Formulate and execute the annual contact center business plan.
- Innovation & Technology Adoption: Champion innovation in service delivery.
- Process Optimization & Redesign: Lead systematic analysis to identify root causes of deficiencies within critical workflows.
Job description
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