Technical Enablement Manager, Cloud Platform - San Francisco, CA, United States - Loom

Description

Overview

This is a remote position serving a global audience, ideally located in North America.


Your future team At Atlassian:
Sales Enablement is a creative, data-driven blend of art and science. We build learning journeys with passion and best practices while proactively consulting data to deliver results.

In the Technical Enablement role, we combine deep market & solution knowledge with a passion for upskiling our most technical sellers leveraging skills across Instructional Design, Project Management, and Facilitation.

As a Sr. Technical Enablement Manager supporting Cloud Migrations, you'll report to the Sr. Manager of Ongoing Readiness and be a strategic advisor, content creator, curriculum owner, and mentor all in one. It's not just about sharing information; it's about making positive changes in behavior that benefit our business and customers. Our Ongoing Readiness team designs learning programs, creates e-learnings and training sessions, and supports transformational initiatives. We handle projects from start to finish, aiming to improve existing methods and boost revenue-generating activities. CompensationAt Atlassian, we strive to design equitable, explainable, and competitive compensation programs.

To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline.

Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones.

For this role, our current base pay ranges for new hires in each zone are:

Zone A:
$150,300 - $200,400Zone B: $135,300 - $180,400Zone C: $124,800 - $166,400 This role may also be eligible for benefits, bonuses, commissions, and equity.
Please visit for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

Responsibilities

In this role you'll:

Establish and maintain technical expertise on new and emerging Atlassian technology, products, solutions, & GTM strategies and effective migration strategies to the CloudProactively engage with cross functional teams to effectively plan, prioritize, execute & follow-up identify, prioritize, develop, and execute successful enablement plans, assets, and programs at scale for our technical sales teamsAbility to effectively plan, prioritize, execute, and follow-up in a timely manner and anticipate problems and roadblocks.

Collaborate effectively with the broader Sales Onboarding & Ongoing Readiness teamsPartner with SMEs and cross-functional teams on development and delivery of enablement content that can be adjusted to meet the needs of technical audiences with varying levels of technical depthBenchmark, track, and report on metrics using these insights to improve programsSupport creation of technical content including how to implement specific use cases or best practices for new technologiesLead Technical enablement activities that result in the possession & mastery of the right knowledge, assets, and tools to differentiate and sell Atlassian solutionsUphold and share Atlassian's values

Qualifications

On day one we'll expect you to...Have a Bachelor's degree in Computer Science, Information Systems, Engineering, Business or a related field.

A Master's degree or MBA will be advantageous.

Have a minimum of 3 years of experience in a technical sales, sales engineer, or sales training roleHave a strong understanding of Cloud solution & market trends, with experience in Atlassian tools like Jira, Confluence, etc.

Develop and manage cross-functional projects & relationships at all levels without direct authorityBuild and manage solutions and enablement programs, from business case creation and approval to high-level roadmaps and education/communication plansPossess the product & solution depth required of our Technical Sales teams, acting as liaison between field observations and GTM strategiesApply a strong understanding of adult learning theory and instructional design with creative and actionable ideas that establish a world class technical enablement program in a fast-paced, dynamic environmentJob SummaryCategory: Sales