Service Desk Technician - Andrews AFB

Dawson is seeking to fill a help desk technician position for the Defense Health Agency on site at Andrews AFB. · The candidate will provide corrective action and diagnose problems through phone, electronic communication and in-person support ensuring timely resolution through ap ...

Responsibilities · Providing phone, email, and web support to users. · Greeting our customers, ascertaining the nature of the call, resolving Level 1 issues where possible, opening tickets via a ticketing system, and escalating to the appropriate work groups, when necessary. · Tr ...

+We are seeking to fill a Help Desk Technician position for the Defense Health Agency (DHA) on site at Andrews AFB. The candidate will provide corrective action and diagnose problems through phone, electronic communication and in-person support. · +Provide Tier I and II support a ...

We are seeking a Service Desk Technician to support our Air Force National Capital Region IT Services (AFNCR ITS) program at Joint Base Andrews, MD. · Providing phone email web support to users. · ...

· Responsibilities & Qualifications · RESPONSIBILITIES · Providing phone, email, and web support to users. · Greeting our customers, ascertaining the nature of the call, resolving Level 1 issues where possible, opening tickets via a ticketing system, and escalating to the approp ...

The Service Desk Technician - Senior provides technical support for customers who experience computer and software issues in the areas of standard Windows desktop applications as well as applications developed by the Client and its vendors. · ...

We are seeking an experienced Help Desk Technician to join our team full-time. The ideal candidate will provide prompt technical support to end-users across multiple client environments and resolve basic to advanced Tier 1 helpdesk support requests with high customer service and ...

:Client Solution Architects (CSA) is currently seeking a IT Helpdesk Technician to support a program at the Navy Yard in Washington, DC. · This role provides second-tier support to end users for either PC, server, or mainframe applications and hardware. May interact with network ...

Connsci is seeking an IT Help Desk Technician to provide Tier I and Tier II end-user support for a federal agency. This role supports daily IT operations by resolving incidents, managing service requests, and assisting users with enterprise systems, applications, and devices acro ...

Concept Solutions currently has an opening for a Help Desk Technician. This position is in support of the Federal Aviation Administration's (FAA) Command, Control, and Communications (C3) office which is responsible for maintaining IT infrastructure and software providing situati ...

· Company Description · Your Way IT Solutions (YWITS) is a leading Managed Services Provider (MSP) applying a customer and process-based focus towards IT Support and consulting. Our clients range from commercial businesses and non-profits to government agencies in the Washington ...

Serve as the initial point of contact and resolution for IT related incidents and requests. Accept and document customer reports of incidents and service requests through telephone, voicemail, email, self-service portal, instant messaging/chat, and personal visits to the Service ...

+answer enter and track help desk calls and email messages · +troubleshoot and resolve hardware and software issues related to laptops desktops printers scanners hard drives monitors database troubleshooting reporting install update software create profiles set up computers for n ...

The Help Desk Technician provides Tier I and Tier II technical support to end users in support of mission-critical government systems. · Provide Tier I and Tier II technical support for end users. · Troubleshoot hardware and software issues. · ...

The Service Desk Technician - Senior provides technical support for customers who experience computer and software issues in the areas of standard Windows desktop applications as well as applications developed by the OCFO and its vendors. · This position serves as the first point ...

Help desk technician position answering calls and troubleshooting hardware and software issues. · Answer and track help desk calls and email messages. · Troubleshoot and resolve hardware and software issues related to laptops, desktops, printers, scanners, hard drives and monito ...

+ The Service Desk Technician - Senior provides technical support for customers who experience computer and software issues in the areas of standard Windows desktop applications as well as applications developed by its vendors.This position serves as the first point of contact f ...

Who We Are · KWC is a growing public accounting firm (top 25 in Virginia, as measured by the number of CPAs on staff) with a great reputation in the business community, diversified practice, and a high-tech work environment. We have received the Best Places to Work designation fr ...

We are seeking a dedicated Help Desk Support Technician to join our team. The ideal candidate will have knowledge in supporting various operating systems for computers and software, possess strong written and verbal communication skills, and be able to work a full-time schedule o ...

The IT Help Desk Technician is a member of the Firm's IT Help Desk. · ...