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    Hostess (Host) - Urgently Hiring - Houston, United States - Los Tios

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    Full time
    Description

    As the Host/Hostess, you play a key role at Los Tios Memorial as the initial point of contact, shaping guests' experiences right from the start. Your tasks will include answering incoming calls, managing reservations, and seating guests based on server availability. Paying attention to details and fostering a sense of community are crucial aspects of this role, but it's your positive attitude that will truly make you stand out. This job opportunity is available for both full-time and part-time positions.




    Host/Hostess Responsibilities:

    • Welcome each guest warmly and guide them through their visit with a friendly and professional attitude
    • Escort guests to their designated tables
    • Report any guest issues to the manager when necessary
    • Show patience and grace when managing multiple requests
    • Ensure guests are bid farewell upon leaving the premises
    • Answer incoming calls promptly and following proper phone etiquette
    • Manage reservations efficiently and prioritize them as needed
    • Handle the waiting list effectively
    • Organize seating arrangements before service begins
    • Assist team members when required
    • Adhere to the company's established processes and protocols
    • Maintain cleanliness and organization in the front area
    • Complete opening and closing shift tasks as required
    We are excited to review your application for the Host/Hostess position, whether you are seeking a full-time or part-time role at Los Tios Memorial in Houston, TX.


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