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Service Consultant - Dallas, United States - ENGEL North America
Description
ENGELembodies a spirit of innovation, built on decades of experience. With a dynamic workplace,
ENGELis the injection molding industry leader in technological advancements, ensuring sustainable global growth. The
ENGELcompany history is a success story that we keep on writing everyday together with our employees.
Do you have what it takes to spur game-changing innovation, generate creative solutions and add world-class value to our customers? Then get ready to join the
ENGELteam and become part of the next chapter in our history as we continue to grow the business in North America
ENGELMachinery North America has a job opportunity for a Service Consultant. This job is based in Dallas, TX to serve our customers in that area.
ENGELprovides excellent benefits including health, dental and vision insurance all upon first day of hire (no waiting period and very robust coverage at an affordable price), 401k with match, over 3 weeks' PTO, personal time off, employer paid life insurance, long and short term disability, and an employee-centric environment.
POSITION INFORMATION
Job Summary:
The Service Consultant's primary responsibilities include: visiting customers, trade show participation when applicable/able, promotion of CSD products, Increasing TO, Input for strategy improvement based on market situation, summary and update meetings every 2 weeks with service manager, spare part manager, and director of CSD.
It is the expectation that the Service Consultant proactively devices an appropriate sales strategy in regard to travel planning, customer visits, products and services.
It is the expectation to analyze the customers' needs to and select and promote appropriate solutions, maintain the company's relationship to the customer and to promote the long-term success of it.
This role has no supervisory responsibilities.Essential Duties & Responsibilities
Field Active sales and promotion of CSD Products
Plast attack
Retrofits (Main Focus)Inject 4.0 (e-connect, e-connect.24, e-connect. monitor, e-factory, iQ-family,)
Care and everQ (plast check)
Increase TO of service products
Customer intimacy by consulting and visits
Qualifications:
Bachelor's Degree in Business Management, Plastic Technology, Injection Molding Machine Maintenance or related field.
Minimum of 10 years' experience in the Injection Molding Industry, including the injection molding life cycle of mold setup, maintenance, processing and quality.
Experience with mechanical, hydraulic, electrical/electronic and software and process engineering is helpful.Sound understanding of all aspects of Injection molding machines/robot within controller generations from cc90 >+ as well as all types of injection molding machines, including horizontal, vertical, multi color, hybrid, toggle, duo, tiebarless, etc.
Advanced computer skills in Microsoft Office, SAP, Innosoft and Internet Explorer.Americans with Disabilities Act (ADA):
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job duties of the position.
WHY ENGEL?
The
ENGEL
group has been thriving for decades. This is because as a
family-run
company, we rely on
long-standing relationships
and aim to live up to our own exacting standards of
expertise and experience
in all fields of
plastics processing . We see ourselves as a driving, innovative force that has
continually set new standards
in a dynamic and diverse industry. Our
competitive edge
has come from
generating added value for customers worldwide.
ENGEL
attaches great importance to flexibility, innovation and self-responsibility of all of its employees and business units. This is the only way to consistently supply and guarantee results of the highest global standards.
ENGEL
offers a competitive total compensation package to eligible employees, including: health, dental, LTD and life insurance, 401k with match, contribution to HSA, Dependent and Health FSA, vacation pay and holiday pay.
ENGEL
is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protective veteran status or any other category protected by state or local laws.
ABOUT THIS COMPANYENGEL
is a global leader in the manufacture of plastics processing machines.
Today, the
ENGELGroup offers a full range of technology modules for plastics processing as a single source supplier:
Injection molding machines for thermoplastics and elastomers, and automation.
In 2016/2017 ENGEL's turnover totaled approximately 1.36 billion euros worldwide, with 5,900 employees across nine production plants in Europe, North America and Asia (China and Korea), and subsidiaries and representatives in more than 85 countries.
ENGELoffers its customers the excellent global support they need to compete and succeed with new technologies and leading-edge production systems.
