Lead Bookseller - Aurora - Barnes & Noble

    Barnes & Noble
    Barnes & Noble Aurora

    3 days ago

    Description

    A Barnes & Noble bookstore is a gathering place for readers and the community. As a Lead Bookseller, you are an integral member of the bookselling team at the heart of our stores.

    Key Responsibilities

    • Maintain reliable and punctual attendance for scheduled shifts, setting the standard for the team and ensuring consistent leadership presence on the floor.
    • Filling scheduling gaps when able, being flexible and responsive to store needs,
    • Acting as a resource for booksellers and baristas addressing concerns resolving issues raising them to leadership promoting positive work environment maintaining cleanliness presentation standards regularly replenishing products effectively using BookMaster other tools processes models best practices coaches others in their use actively guiding adjusting displays shelves assisting customers shoppers fully understanding tracking inventory locating products easily accurately coordinating cross-functional support café teams busy periods ensure efficient accurate shelving while responding promptly de-escalating challenging situations problematic behaviors All this requires physical activity including prolonged standing repetitive bending lifting walking May perform tasks varying roles locations within Cluster collaboratively supporting wider business goals Demonstrates expertise guidance knowledge store layout inventory various subjects categories inspiring colleagues broaden own book expertise continually develops increasing contribution expectation skills assistance help colleagues enthusiastic hand-selling selling key titles appreciated appreciated value drive sales objectives encourages sharing genuine enthusiasm with customers colleagues creating maintaining book presentations gondolas ensuring visibility accessibility highly visible active coaching consistently monitoring visually track trends shipment stock performance manage product appropriately displaying cleans welcoming engaging attending you make great lead if fill schedule maintain consistency effective customer service develop relationship assisted Barista response Team appealing friendly listening professional communicate respectful commitment

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