DevOps Engineer - Chevy Chase, United States - GEICO

GEICO Chevy Chase, United States

3 weeks ago

Full time

Description

GEICO Technology Solutions is seeking a highly motivated DevOps Engineer (Ops TE) to join our GEICO Technology Operations (GTO) team. The DevOps Engineer with his/her hybrid software and systems engineering knowledge will have the goal to develop novel solutions to challenges that are constantly evolving to improve existing systems and processes. The DevOps Engineer should also have the innate passion to ensure that the availability and reliability of our critical production services and applications meet the requirements of internal and external business users.

Objectives of this Role

Work very closely with our Technology Operations Center (TOC) to provide enterprise level operations (including oncall) and engineering support for our critical services and platforms
Bring new ideas on the table, demonstrates unique and informed viewpoints to develop real-world solutions to solve our problems
Build software and systems to manage platform infrastructure and applications to make them more reliable
Improve availability, resiliency, performance, quality and time-to-market of our suite of software solutions

Responsibilities

Build tools and design processes that help improve enterprise level observability and system resiliency of our critical services and platforms
Participate in Correction of Error (COE) process to help provide root cause analysis (RCA) of prior incidents
Analyze metrics from historical COEs to assist in root cause correlations and to identify repeat offenders
Assist in GameDay scenario identification, planning and execution
Triage site availability Incidents and proactively work towards reducing MTTR for impactful incidents
Be responsible for automating tasks that directly impact site reliability
Monitor Capacity & Utilization and work closely with the Infrastructure team to orchestrate scale-up/down of Backend Services
Partner with various stakeholders including TOC, 360 Views, Observability and Service owners to help build monitoring dashboards and other service level health indicators
On call requirement on a rotational basis for production support 24x7
Create Ops TE knowledge articles and review them on periodic intervals

Requirements:

4+ years of professional software development experience
3+ years of experience with architecture and design
3+ years of experience with AWS, GCP, Azure, or other cloud services (certification is preferred)
2+ years of experience in open source frameworks
2+ years of experience in Performance Engineering/Testing, performance analysis, and application/infrastructure architecture
Experience with Site Reliability Engineering is a major plus
Knowledge of micro-services oriented architecture and extensible REST APIs
Knowledge of developer tooling across the software development life cycle (task management, source code, building, deployment, operations, real-time communication)
PowerShell or other scripting skills
Understanding of security protocols & products e.g., Active Directory, Windows Authentication, SAML, OAuth
Working knowledge of networking and/or Azure Network (Subscription, Security zoning, etc.) is a major plus
A proactive approach to spotting problems, areas for improvement, and performance bottlenecks
Proven expertise with the GameDay and Chaos tooling suite (Chaos monkey, Gremlin, Azure Chaos studio, Mangle, Chaos Blade etc.)
Experience with observability tools like Splunk, Dynatrace, App Insight, MoogSoft, Quantum Metrics etc.
Experience analyzing process dumps, network tracing and packet analysis is a major plus
Experience with Wiki (Atlassian), CI/CD Pipeline, Azure Just-in-Time (JIT), VM Access, Azure Cloud Services (Classic), Azure Active Directory, Azure Automation Accounts
Experience working with containerization technologies and platforms e.g., Docker, Kubernetes, AKS etc.
Experience working with various DBMS, particularly SQL and Cosmos
Experience working in agile environments (Scrum/Kanban/SAFe)
Strong communication & leadership skills

Education:

Bachelor's degree in Computer Science, Information Systems, or equivalent education or work experience

Benefits:

At GEICO, we make sure you have the support and resources to leverage and develop your skills, secure your financial future, and take care of your health and well-being. GEICO continually seeks to provide a workplace where everyone can be their authentic self. To help achieve this goal, we support associate-led Employee Resource Groups that foster a true sense of community. Through GEICO's competitive benefits offerings and various training and development opportunities, we have you covered with our Total Rewards Program* that includes:

Premier Medical, Dental and Vision Insurance with no waiting period**

Paid Vacation, Sick and Parental Leave

401(k) Plan

Tuition Assistance including Direct Billing and Reimbursement payment plan options

Paid Training, Licensures, and Certificates

*Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.

**Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire coverage to take effect.

The safety of our associates, both current and future, is GEICO's highest priority. At this time, most of our associates are working remotely due to the current COVID-19 pandemic. Candidates who are selected for this position will be trained remotely and must be able to work from home in a designated work area.

GEICO is proud to be an equal opportunity employer. We are committed to cultivating an environment where equal employment opportunities are available to all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO celebrates diversity and believes it is critical to our success. As such, we are committed to recruit, develop and retain the most talented individuals to join our team.

#LI-FA1

Annual Salary

$70, $185,000.00

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations.

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