- #1 Best Historic Hotel in America-USA Today 2021 & 2022
- #1 Best Historic Hotel-Historic Hotels of America
- Voted best hotel in the Lehigh Valley-Trip Advisor
- Awarded as Top Workplace-Morning Call
- Flexible Hours
- Team Working Environment
- Growth Opportunities
- Hotel discounts through Historic Hotels of America
- Strong customer service orientation
- Strong listening skills and patience
- Ability to deal well with people in a professional and courteous manner
- Excellent phone skills
- Experience with hotel software preferred
- Provide a first-rate guest experience
- Provide information to guests about hotel policies, services and amenities
- Respond to requests from guests for assistance and information about the local area
- Selling and up-selling rooms to "walk-in" customers
- Communicate with the sales department to ensure knowledge of key accounts and groups
- Entering/changing reservation information on the computer system
- Posting charges to guest accounts
- Processing payments from guests
- Closing, balancing and making necessary corrections to guest accounts
- Counting and balancing cash, credit cards and direct bill accounts
- Listening for or anticipating and responding to guest complaints
- Operating hotel switchboard or PBX. Use established greeting when answering the phone or meeting guests in person. Speak with attitude of warmth and friendliness. Find a way to say "yes" to their needs if you are reasonably able to do so. Look for ways to be helpful and courteous.
- Maintaining daily logs
- You are part of the property's security team and are responsible to report any potential safety or security hazards to management immediately. Know all emergency procedures to follow and how to respond in the event of different types of emergencies.
- Ability to work weekends and holidays
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Part-Time Front Desk Agent
2 days ago
Aimbridge Hospitality Bethlehem, United States Part timeJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
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Part-Time Front Desk Agent
14 hours ago
Aimbridge Hospitality Bethlehem, United States Part timeJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
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Part-Time Front Desk Agent
1 day ago
Aimbridge Hospitality Bethlehem, United States Part timeJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
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Part-Time Front Desk Agent
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Aimbridge Hospitality Bethlehem, United States Part timeJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
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Aimbridge Hospitality Bethlehem, United States Part timeThe Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11 pm-7 am). Primary responsibilities include: registering guests making rese Night Auditor, Agent, Front D ...
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Part Time OverNight Front Desk Agent
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Aimbridge Hospitality Bethlehem, United States Part timeThe Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports ...
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Part Time OverNight Front Desk Agent
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Aimbridge Hospitality Bethlehem, United States Part timeJob Summary · The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing ...
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Part-Time Front Desk Agent
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Aimbridge Hospitality Bethlehem, United States Part timeJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
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Part-Time Front Desk Agent
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Aimbridge Hospitality Bethlehem, United States Part timeJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
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Part-Time Front Desk Agent
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Aimbridge Hospitality Bethlehem, United States Part timeJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
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Part-Time Front Desk Agent
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Aimbridge Hospitality Bethlehem, United States Part timeJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
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Part-Time Front Desk Agent
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Aimbridge Hospitality Bethlehem, United States Part timeJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying r ...
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Aimbridge Hospitality Bethlehem, United States Part timeJob Summary · Informacin disponible en espaol a continuacin. · A Housekeeper is primarily responsible for maintaining clean and attractive guest rooms hallways and public areas in the hotel servicing guest rooms daily in accordance with hotel procedures stocking cart with room ...
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Part-Time Housekeeper
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Aimbridge Hospitality Bethlehem, United States Part timeJob Summary · Información disponible en español a continuación. · A Housekeeper is primarily responsible for maintaining clean and attractive guest rooms hallways and public areas in the hotel servicing guest rooms daily in accordance with hotel procedures stocking cart with room ...
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Part-Time Housekeeper
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Aimbridge Hospitality Bethlehem, United States Part timeJob Summary · Informacin disponible en espaol a continuacin. · A Housekeeper is primarily responsible for maintaining clean and attractive guest rooms hallways and public areas in the hotel servicing guest rooms daily in accordance with hotel procedures stocking cart with room ...
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Part-Time Housekeeper
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Aimbridge Hospitality Bethlehem, United States Part timeJob Summary · Informacin disponible en espaol a continuacin. · A Housekeeper is primarily responsible for maintaining clean and attractive guest rooms hallways and public areas in the hotel servicing guest rooms daily in accordance with hotel procedures stocking cart with room ...
Hotel Front Desk Agent/Part Time - Bethlehem, United States - Hotel Bethlehem
Description
Award Winning HotelHistoric hotel Bethlehem offers their employees the opportunity to work alongside a team of dedicated individuals who are devoted to embracing the hotel's culture and legacy. We strive to develop a team with pride and passion in each and every role to take care of guests and each other.
PART TIME POSITIONS
Part Time positions available.
Acts as the ambassador of Historic Hotel Bethlehem. Takes ownership of the guest experience by maintaining a positive and proactive rapport. Manages the arrival, departure and overall experience for hotel guests.
SKILLS REQUIRED TO PERFORM ESSENTIAL DUTIES:
Must be 18 years of age or older. Must have a high school diploma or equivalent. Must be able to communicate effectively and verbally in English. Excellent hospitality skills. Self-motivated with excellent organizational skills and attention to detail. Ability to work a flexible schedule including extended hours, weekends and holidays.
PHYSICAL REQUIREMENTS:
Also, applicants must have the ability to use abdominal and back muscles and be able to stand for the duration of the shift. Must also have the ability to make fast, simple, repeated movements of the fingers, hands, and wrists, and to reach and stretch, bend, kneel and squat.