- Medical coverage (PPO + HSA options)
- Dental, Vision, and Life insurance provided at no cost
- 401K with competitive employer contributions
- 80 hours of annual vacation, increasing with years of service
- Uniforms provided annually
- Annual boot voucher of $125.00
- One full paid day off annually for community volunteer work
- Birthday meal provided by Sonsray
- Privately owned and operated, with decisions made based on core values rather than corporate directives
- Annual Holiday Party, including covered airfare and hotel for employees and a guest
- Emphasis on company growth and employee development
- Open-door policy, fostering a collaborative environment with active owner and management involvement
- Oversee technician efficiency, productivity, and service department performance.
- Implement a priority system for all service work scheduling.
- Ensure timely filing of manufacturer warranty claims and monitor expenses/recovery rates.
- Liaise with the manufacturer to resolve warranty issues.
- Maintain management reports for department and employee performance, including P&L.
- Schedule and assign jobs based on employee skills.
- Ensure the Service Department has the necessary, well?maintained tools and equipment.
- Manage the annual service budget to achieve profit goals, KPIs, and business plans.
- Collaborate with the VP on facility maintenance.
- Coordinate dealership training and service?related customer clinics.
- Monitor technician and office staff training and advancement per D2E requirements.
- Conduct facility inspections, safety meetings, and annual safety inspections.
- Introduce services and products to prospective customers through cold calls and visits.
- Drive to client locations as needed.
- Operate vehicles safely, complying with all road signs.
- Adhere to all Auto and Equipment Safety rules.
- Perform other management?directed duties in line with dealership objectives.
- Develop and manage an annual service budget with measurable profit goals.
- Monitor and analyze management reports, including Profit & Loss (P&L), to ensure departmental goal achievement.
- Manage warranty expenses and recovery rates, and possess knowledge of manufacturer warranty claim processes and requirements.
- Demonstrate strong management skills to optimize technician efficiency, productivity, and overall departmental performance.
- Proficiently schedule and prioritize service work and effectively assign jobs.
- Ensure the maintenance of tools and service equipment.
- Collaborate on facility maintenance.
- Coordinate training programs and clinics, and monitor employee training and advancement.
- Knowledgeable in facility inspections, safety meetings, and annual safety inspections.
- Possess excellent interpersonal and communication skills for effective interaction with manufacturers and customers.
- Deliver excellent quality customer service to maintain and develop strong customer relationships.
- Exhibit sales skills, including making cold calls and visiting prospective customers.
- Maintain a professional demeanor inside and outside the dealership.
- Must be at least 21 years of age.
- Must possess and maintain a valid Driver's License for company driving.
- Strong decision?making and problem?resolution abilities in a fast?paced service environment.
- Minimum of 5 years of service management experience.
- Bachelors degree in Business Administration, Management, or a related technical field preferred; equivalent experience may be considered.
-
Cintas is seeking a Service Manager to directly manage our customer facing Service team. · ...
Yonkers $82,960 - $110,314 (USD)1 month ago
-
Responsible for all information technology operations activities, including computer operations, data and operations support. · ...
Yonkers4 weeks ago
-
Milea Auto Group is currently seeking a Service Manager to join our team in the Bronx NY. · Oversee the daily operations of the service department · Manage a team of service technicians and customer service representatives · Ensure high-quality service and customer satisfaction · ...
Bronx, NY1 week ago
-
Flexcar is reimagining car ownership with month-to-month car leases including insurance and maintenance. · Oversee daily shop operations to meet production targets. · Schedule third-party service appointments and coordinate vehicle pickups/drop-offs. · ...
Larchmont $75,000 - $104,000 (USD)1 day ago
-
We are looking for someone dependable, organized, and experienced in kitchen operations especially in healthcare or assisted living settings. · ...
Bronx, NY1 month ago
-
We are seeking an experienced and highly skilled Electrical Service Manager to oversee electrical projects and service operations within our organization. · This role offers an exciting opportunity to manage complex electrical systems, coordinate with clients and contractors, and ...
Yonkers, NY2 weeks ago
-
The Service Maintenance Manager (SMM) is responsible for the physical operations of the community. · ...
Yonkers3 weeks ago
-
Join us at Easy Ice as a Service Manager to help restaurants, bars and other businesses get the ice they need without spending a fortune or stressing out. · We'll invest in your professional development and overall quality of life because we know employee satisfaction is key to o ...
Mamaroneck, NY4 days ago
-
The Service Maintenance Manager is responsible for all physical operations of the community particularly the preservation and maintenance of the asset preparation of market ready homes and providing ongoing service to residents. · Provide direction guidance and supervision to all ...
Yonkers, NY1 week ago
-
We're a growing company that provides an all-inclusive commercial ice machine subscription to business owners nationwide. We'll invest in your professional development and overall quality of life because we know employee satisfaction is key to our success. · Lead, Manage, Coach a ...
Mamaroneck $110,000 - $120,000 (USD) Full time5 days ago
-
We are currently recruiting a new Manager for our Specialty Department and in anticipation of the opening of our new Plaza San Juan site which will be UHP's hub for our multi-specialty providers. · Bachelors Degree in Health Administration, Public Health, Business Administration, ...
Bronx, New York, United States1 week ago
-
We're a growing company that provides an all-inclusive commercial ice machine subscription to business owners nationwide. · Lead, Manage, Coach and Mentor the department. · Create and maintain preventative maintenance schedule · Responsible for ensuring technicians are following ...
Mamaroneck, NY, US4 days ago
-
This individual will be directly responsible for the overall operation and management of an assigned Account. · The job includes administering on call, · maintenance and inspection schedules, · reviewing and approving purchase orders, · planning organizing and directing effective ...
Bronx, NY1 month ago
-
This individual will be directly responsible for the overall operation and management of an assigned Account. · Administers on call, maintenance and inspection schedules · Reviews and approves purchase orders · Plans, organizes, and directs effective performance of contracts via ...
New York $105,000 - $110,000 (USD) Full time1 month ago
-
The Residential Services Manager II is responsible for day-to-day administrative functions of the program. · Manage day- to day- program services office functions (HR related items such payroll, order and process invoices for office supplies, vendors-related follow ups and intern ...
Bronx, NY , USA1 week ago
-
The Service and Support Manager supports the Bank's performance, profitability, and reputation by ensuring timely, accurate, and professional support to employees across the organization. · ...
Bronx, NY1 month ago
-
The Food Service Manager is responsible for overseeing the daily operations of the food service department at a nursing home. · Education: High School Diploma or GED required. · Minimum of 3 years of food service management experience in a healthcare or institutional setting (e.g ...
Bronx, NY1 month ago
-
About Our ClientOur Client is a well-established community bank committed to strong operational controls regulatory compliance and exceptional internal and external customer service. They are seeking an experienced Deposit Services Manager to lead bank-wide operational functions ...
Bronx, NY1 month ago
-
The Deposit Services Manager plays a critical leadership role in protecting the Bank from operational risk, fraud and regulatory violations. · ...
New York1 month ago
-
The Service and Support Manager is responsible for overseeing the Bank's internal service and support function. This includes managing the support team, monitoring inquiry resolution metrics, developing and delivering companywide operational training, and ensuring effective commu ...
New York $103,463 - $120,000 (USD)1 month ago
-
We're looking for someone dependable, organized, and experienced in kitchen operations. · Oversee all kitchen and dietary operations · ...
New York1 month ago
Service Manager - Vernon - Sonsray Machinery AG
Description
Service Manager Sonsray Machinery AG
About Sonsray
Sonsray moves mountains for the construction, transportation, and agriculture industries. We are the West Coast's largest Thermo King & CASE dealership, offering sales, parts, service, rental, and leasing. We are committed to fostering a supportive and dynamic work environment.
Job Title: Service Manager
Location: Vernon, CA
Job Type: Full-Time
Salary Range: $95k-$120k yearly DOE
Why work here?
Position Summary
The Service Manager will be responsible for managing service operations within the Thermo King dealership to maximize return on investment through optimizing Service Department processes to ensure internal and external customer satisfaction, growing profitable service labor sales, exercising disciplined expense control, attracting and retaining outstanding talent, and effectively engaging department personnel with P&L responsibilities.
Essential Responsibilities And Duties
Service Management And Financial Acumen
Operational Efficiency And Team Leadership
Employee Development And Safety
Customer Relations And Sales
Qualifications
Questions? Contact us at Recruiting@ or Ext 1830.
Privacy Notice to all California Job Applicants Regarding the Collection of Personal Information.
Seniority level: Mid?Senior level
Employment type: Full?time
Job function: Other
Industries: Machinery Manufacturing
#J-18808-Ljbffr-
Service Manager
Only for registered members Yonkers
-
Manager, IT Services
Only for registered members Yonkers
-
Service Manager
Only for registered members Bronx, NY
-
Service Manager
Only for registered members Larchmont
-
Food Services Manager
Only for registered members Bronx, NY
-
Electrical Service Manager
Only for registered members Yonkers, NY
-
Service Maintenance Manager
Only for registered members Yonkers
-
Service Manager
Only for registered members Mamaroneck, NY
-
Service Maintenance Manager
Only for registered members Yonkers, NY
-
Service Manager
Full time Only for registered members Mamaroneck
-
Specialty Services Manager
Only for registered members Bronx, New York, United States
-
Service Manager
Only for registered members Mamaroneck, NY, US
-
Manager, Biomedical Services
Only for registered members Bronx, NY
-
Manager, Biomedical Services
Full time Only for registered members New York
-
Residential Services Manager II
Only for registered members Bronx, NY , USA
-
Service and Support Manager
Only for registered members Bronx, NY
-
food service manager
Only for registered members Bronx, NY
-
Deposits Services Manager
Only for registered members Bronx, NY
-
Deposits Services Manager
Only for registered members New York
-
Service & Support Manager
Only for registered members New York
-
Food Services Manager
Only for registered members New York