Reporting Analyst/Support Specialist - Waco, United States - American Income Life

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    Description
    Job Description

    Immediate opportunity available for a Support Specialist.

    American Income Life Insurance has a great opportunity where you can learn, grow and excel.

    Our fast paced, growing office in Waco, TX is looking to fill a Support Specialist position in their Executive Reporting department . If you are seeking to work in a family - oriented environment and a great culture that offer career ladder opportunities, this is the perfect position for you.

    Come join our team

    SUMMARY OF JOB DUTIES:

    Creating and maintaining databases, dashboards, and/or spreadsheets containing a large volume of data. This data is utilized in the analysis and reporting of key indicators that provide support to the executives and the field.

    DESCRIPTION OF DUTIES:
    • Perform various analytical and data evaluation with a high degree of accuracy.
    • Ability to exercise some judgmental decisions in an independent manner.
    • Ability to effectively communicate verbally and in writing.
    • Must exercise discretion in execution of all duties.
    • Contact is by telephone, e-mail, written correspondence.
    • Ability to meet department deadlines and efficiently handle distribution to appropriate parties.
    • Other duties as required by the department.
    Required Skills

    Knowledge, Skills, & Abilities:
    • Minimum typing requirement of 30 wpm.
    • Proficient in Microsoft Excel and Microsoft Access.
    • MySQL and Tableau highly preferred.
    • Ability to operate standard office equipment as well as various software packages required by the department.
    • Ability to understand and apply a variety of oral and written instructions, demonstrates initiative.
    • Proficient communication skills including proper grammar, word usage, and punctuation in writing and verbally.
    • Must maintain a professional and courteous demeanor at all times.
    Applicable to all employees of Globe Life & Accident and its subsidiaries:
    • Reliable and predictable attendance of your assigned shift
    • Ability to work full time and/or part time based on the position specifications.
    Required Experience

    Education Required

    Must possess a High School diploma or equivalent thereof.