Communication Systems Specialist - Cleveland, United States - City of Columbus, OH
Description
Salary:
$ $48.10 Hourly
Location :
Varies by position
Job Type:
Full-time
Job Number:
V2
Department:
30 Department of Public Safety
Division:
Division of Support Services
Opening Date:
04/23/2024
Closing Date:
5/7/2024 11:59 PM Eastern
Definition
This position is a first shift position.
As part of the 911 Telephony Support team, the Communication Systems Specialist will perform routine or emergency service/repair work on the Viper E911 System, as well as provide technical and emergency support to six additional 911 agencies within Franklin County.
Under direction, is responsible for serving as a subject matter specialist for the installation, repair, and maintenance of complex communications systems; performs related duties as required.
(Any one position may not include all of the duties listed, nor do the examples cover all of the duties that may be performed.)
Leads the work of employees engaged in performing technical communication systems work;
Serves as liaison to vendors supplying specialized equipment, maintenance services, and parts for complex communication networks;
Performs computer terminal or communications network troubleshooting using appropriate testing equipment;
Provides remote access and in-person technical support for 911 communications' computer-aided dispatch (CAD) systems, communications equipment such as phones, radios, radio towers, radio consoles, alerting systems, and related software for the City of Columbus and surrounding Franklin County municipalities;
Generates and maintains communication systems software including monitoring, statistics, and diagnostic networking programs or line protocol test routines; maintains and repairs LAN and WAN systems;
Plans and coordinates the installation, maintenance, and repair of communication systems hardware and conducts inspections to ensure that equipment is installed properly;
Configures new software to operate effectively within various communication systems; coordinates the installation of software and hardware system updates;
Creates and manages new user accounts, and login credentials for communication systems specific to the Department of Public Safety;
Assists with the construction of communication networks and network facilities and coordinates the installation, repair, and construction with the appropriate City personnel and private vendors;
Analyzes, tests, evaluates, and calibrates complex communications equipment to ensure the performance of preventative maintenance functions;
Performs emergency service, maintenance, and repair work on complex communications equipment and components;
Maintains records, repair schedules, and various reports as required by management, the FAA, FCC, or other regulatory agencies;
Prepares monthly and ad hoc reports with data compiled from various communication systems.
Minimum Qualifications
Three (3) years of experience installing, repairing, or maintaining enhanced communications equipment with the City of Columbus or comparable experience.
Some positions may require specialized certifications in public safety information technology.
Test/Job Contact Information
Recruitment #:
V2
Employment Type:
Full-Time (Regular)
Should you have questions regarding this vacancy, please contact:
Kristin HayesDepartment of Public SafetyDivision of Support Services4252 Groves RoadColumbus, Ohio 43215P:
The City of Columbus is an Equal Opportunity Employer
The City of Columbus seeks to promote compensation strategies that maximize the recruitment, performance, development, and retention of quality employees in support of the City's Covenant and strategic plan.
MedicalDentalVisionShort-term DisabilityLife InsuranceWellness ProgramTuition ReimbursementSpecifics about these benefit opportunities and eligibility can be discussed with one of the City's human resources professionals at the time of your interview or by contacting the Department of Human Resources, Labor Relations Office at for further information.
Have you included all of your relevant work experience (previous and current)? Resumes will not be accepted as a substitute for completing the application.
02
Have you reviewed the Minimum Qualifications for the job that you are applying to ensure that you meet specified requirements?
YesNo
03
Have you attached the documents that provide proof of your license, education (post high school), and/or professional or state certification as you have referenced in your applicant profile? Such documents may include a photocopy or scan of your driver's license, bachelor's/master's degree or transcript of completed coursework.
04
Do you have at least three (3) years of experience installing, repairing, or maintaining enhanced communications equipment with the City of Columbus or comparable experience?
YesNo
05
Do you have possession of a valid motor vehicle operator's license?
YesNo
Required Question
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