Night Auditor - Omaha, United States - The Farnam, Autograph Collection, Omaha, NE

Description

Job Description

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Night Auditor for The Farnam, Autograph Collection, in Omaha, NE.

Job Purpose:

Audit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud.

Essential Duties/Responsibilities:

• Audit, balance and report on all food and beverage outlets (e.g. restaurants, lounges, banquets) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information.
• Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed.
• Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing.
• Prepare and input statistics and income journal sheets for preparation of daily reports.
• Balance and close all bank ticket codes, daily.
• Run night audit final after insuring all revenues are in balance nightly.
• Perform the duties of a Front Desk Clerk including express checkouts.

Other Duties/Responsibilities:

• Assist the Front Office Manager/Front Office Supervisor as requested.
• Assist Security as needed for guest or hotel issues.
• Assist in taking and placing wake-up calls, as needed.
• Perform the duties of a bell person as requested including parking and pulling vehicles for Valet.
• No travel required.
• Hours: 11:00 p.m. - 7:30 a.m.; scheduled days and times may vary based on need.

Supervisory Duties:

• None

Qualifications & Requirements:

Valid driver's license in good standing (and agreement to submit to a recurring Motor Vehicle Record check every six months).

Knowledge

• Ability to operate personal computer, cash register and calculator.
• Ability to compile facts and figures.
• Telephone and guest relations etiquette and skills.

Skills

• Moderate hearing required to communicate with guests.
• Excellent vision required for viewing of screen.
• Excellent speech communication skills required to communicate with guests over the telephone.
• Excellent comprehension and literacy required for reading daily reports, numbers, etc.

Physical Abilities

• Ability to lift files/papers up to 5 lbs. 50% of time. May lift luggage up to 50 lbs.
• Mobility - ability to move between front desk, PBX and accounting and various other areas in the hotel, 15-20% of time.

Education/Formal Training

• High school education or equivalent experience.

Experience

• Accounting background preferred, but not required.

Material/Equipment Used

• Personal computer, telephone, cash register, calculator - approximately 90-95% of time.

Environment

• Work inside and outside as needed 8+ hours.

Other:

• Being passionate about people and service.
• Strong communication skills are essential when interacting with guests and employees.
• Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
• Problem-solving, reasoning, motivating, and training abilities are often used.
• Have the ability to work a flexible schedule including nights, weekends and/or holidays

Amazing Benefits At A Glance:

• Team Driven and Values Based Culture
• Medical/Dental/Vision for full-time ambassadors consistently working 30 or more hours weekly
• Vacation & Holiday Pay for full-time ambassadors consistently working 30 or more hours weekly
• Employee Assistance Program
• Career growth and training opportunities
• Reduced room rates throughout the portfolio
• 401(k)
• Employee discount
• Flexible schedule
• Flexible spending account for full-time ambassadors consistently working 30 or more hours weekly
• Life insurance
• FMLA per state and federal regulations