Order Support Specialist - Appleton
6 days ago

Job summary
Order Support Specialist will work closely with the Senior Order Support Specialists and Assistant Manager. In addition to standard departmental duties, will be responsible for coordinating logistics and holding the position of lead administrator for various Department initiatives and programs.In this role you will: Maintain multiple e-mail inboxes and with the advice of Senior Order Support and Assistant Manager, act on all incoming inquiries, responding to factory partners and customers alike with substantive timely solutions. Conduct phone calls to factory partners to obtain information in support of production and shipment of goods.In addition to completion of core responsibilities,responsible for work on several separate department initiatives and programs.Order Support Specialists will also participate in telephone & web conference calls with Customers as well as maintain persistent communication via e-mail at the instruction of senior department staff.
Job description
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