Customer Experience Specialist - Phoenix, AZ
2 weeks ago

Job summary
The Customer Experience Specialist (CXS) is a specialized support role responsible for resolving moderate to high complexity customer inquiries related to the Alma product and health insurance.They serve as subject matter experts in insurance and the Alma product, ensuring accurate and timely resolution of issues that go beyond general support.
This role is execution-focused — ideal candidates will thrive in production environments where efficiency and accuracy matter.
Job description
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