Facilities Account Manager-B2B Operations - San Diego, United States - City Wide Facility Solutions

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    Description
    *This is not a remote position


    Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.


    City Wide is seeking a Facility Solutions Manager to be the day to day, one point of contact for the commercial properties where we provide janitorial and other building maintenance services.

    The Facility Solutions Manager is responsible for the business operations of an assigned client portfolio and provides field support including:

    guidance with starting new clients

    inspections of Independent Contractor (IC) performance and compliance with client requirements

    trouble-shooting customer request/complaints

    coordinating site visits

    developing strong, long-term relationships with clients and Independent Contractors.


    Additional responsibilities include:
    negotiating contracts

    procuring supplies for clients

    ensuring high client satisfaction and adherence to a defined scope of work

    growing existing contracts with additional services (upsells).

    participating in the process of recruiting Independent Contractors (ICs)


    City Wide is a privately held company that emphasizes a dedication to serving others with excellence in all we do.

    Here you will find a high-energy work environment that balances high expectations with coaching, group support, and fun.

    Requirements


    Preferred Qualifications:
    Account management experience in Facilities, Construction, Janitorial or Landscaping

    Bi-lingual (but not necessary)

    Undergraduate Degree (Business or related field) is preferred.

    Effective leader and problem solver

    Creative and resourceful

    Ability to multi-task

    Communicates in a professional, direct style

    Benefits

    There is tremendous growth opportunity in this position.

    • OTE of $(phone number removed)k (base salary of $65,000 to $70,000) with an uncapped commission structure.
    • Company contribution of $500/mo towards health, vision, dental, and life and supplemental insurance
    • Company paid for shortterm disability insurance
    • Mileage reimbursement or use of company vehicles
    • Company 401k contribution= 3% of base salary
    • Great PTO and paid vacation plan