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    • Valet Parking Attendant - Charlotte - Parking Management Services

    Parking Management Services
    Parking Management Services Charlotte

    2 weeks ago

    Parking Management Services background
    Description
    Parking Management Company is a rapidly growing company in the hospitality industry, specializing in valet parking services for 5-star hotels, resorts, hospitals, restaurants, and special events. Our mission is to build strong relationships with clients through the highest standards of customer service.

    We are seeking a Valet Attendant to join our team at Parking Management Company (PMC). As a Valet Attendant, you will be an integral part of the guest services team, responsible for creating a positive first impression and ensuring a seamless outstanding experience for our guests. This role involves providing excellent customer service and safely and efficiently managing valet parking services.

    The Key Responsibilities of this role include:

    Guest Arrival and Departure:
    • Greet guests with warmth and professionalism upon arrival.
    • Assist with the check-in and check-out process, providing information about the hotel's amenities.
    Luggage Assistance:
    • Safely handle guests' luggage, transporting it to and from rooms promptly.
    • Offer assistance with carrying luggage and provide information about room features.
    Valet Parking:
    • Collaborate with the valet parking team to ensure a smooth and efficient parking and retrieval process for guests' vehicles.
    • Safely drive and park vehicles, adhering to company and safety standards.
    Guest Services:
    • Provide information about the hotel's facilities, services, and local attractions.
    • Respond to guest inquiries and requests promptly and professionally.
    Communication:
    • Maintain clear and effective communication with the front desk, concierge, and other departments to ensure coordinated guest services.
    • Relay important information about guest preferences and special requests.
    Safety and Security:
    • Monitor the entrance area for any suspicious activity and report concerns promptly.
    • Adhere to safety and security procedures to ensure the well-being of guests and their belongings.


    This role requires a minimum of 18 years of age, customer service experience, a valid driver's license, and the ability to pass a background check and motor vehicle record (MVR) check. The successful candidate will also have a customer-focused mindset with a commitment to providing exceptional service and physical ability to lift and transport luggage, stand for extended periods, and work outdoors.
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Valet parking attendant