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Port Allen

    Customer Service Associate - Port Allen, United States - the cormier group

    the cormier group
    the cormier group Port Allen, United States

    3 weeks ago

    Default job background
    Description
    We're looking for someone passionate about providing excellent customer service to our clients and policyholders.

    As our next insurance customer service representative, you will show our policyholders the value of being one of our customers by generating insurance quotations and providing coverage advice.

    You'll also be in charge of giving current policyholders excellent customer service by resolving billing issues, amending policies, and making policy suggestions.

    The ideal candidate for this role has prior customer service experience and excellent communication skills.

    If this sounds like you, apply now Responsibilities:

    • Maintain a record of customer interactions and follow up on their experience with our organization
    • Respond to incoming calls concerning policy and insurance coverage concerns, as well as customer complaints and general questions
    • Track current marketing activities, so you can appropriately respond to insurance-related inquiries with all of the resources at your disposal
    • Contact clients for concerns or complaints, provide appropriate solutions, and monitor the situation to make sure the issue is resolved
    • Validate client insurance coverage and present policyholders with proof of insurance documents
    • We believe in having a work-life balance and freedom for you and your family Own your own schedule and your own time
    • We equip agents with cutting-edge technology and a comprehensive product portfolio that makes closing the sale simple and easy
    • We offer five different income streams, including stock shares to reward your enterprising efforts (your income is not limited)
    • We provide a health benefit plan for you and your family
    • We will Train, mentor, and coach you the entire way. We use one-on-one mentorship
    • We have leads sent directly to your phone
    • No cold calling, No door knocking, No relying on referrals only Applicants must have a strong work ethic, be driven to succeed and be willing to go above and beyond to achieve above-average results. You must be willing to work for the income you expect to make in your first year. High achievers can take advantage of rewards clubs and incentive trips to exotic locations across the globe.

    Qualifications:

    • High school diploma or GED equivalent needed
    • Previous customer service experience required for this position
    • Basic knowledge of insurance policy procedures and schedules is preferred
    • Understands how to utilize a database for processing client information and how to use Microsoft Office to create necessary documents
    • Must possess exemplary interpersonal skills, communication skills, and active listening skills
    • Strong communication skills, You can work anywhere in the country, but you have to be plugged into your mentor (your mentor does not succeed unless you do)
    • No felonies
    • Willing to get an insurance license
    • Be motivated This is a commission-based position, and you can earn it if you put in the work
    • Trainable

    Coachable Compensation:
    $40,000 - $75,000 yearly


    • We believe in having a work-life balance and freedom for you and your family Own your own schedule and your own time
    • We equip agents with cutting-edge technology and a comprehensive product portfolio that makes closing the sale simple and easy
    • We offer five different income streams, including stock shares to reward your enterprising efforts (your income is not limited)
    • We provide a health benefit plan for you and your family
    • We will Train, mentor, and coach you the entire way. We use one-on-one mentorship
    • We have leads sent directly to your phone
    • No cold calling, No door knocking, No relying on referrals onlyApplicants must have a strong work ethic, be driven to succeed and be willing to go above and beyond to achieve above-average results. You must be willing to work for the income you expect to make in your first year. High achievers can take advantage of rewards clubs and incentive trips to exotic locations across the globe.
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