- Customer Collaboration:
- Engage with customers to understand their specific technical requirements and challenges.
- Provide technical guidance and expertise to help customers select the most suitable fiber optic cable and assembly solutions for their applications.
- Product Customization:
- Collaborate with our Engineering and other technical teams to customize and develop specialized fiber optic products to meet unique customer needs.
- Evaluate and recommend product modifications or enhancements based on customer feedback and industry trends.
- Technical Support:
- Serve as a technical point of contact for customers, helping with product selection, installation and troubleshooting.
- Resolve technical inquiries and issues promptly and effectively to ensure customer satisfaction and or provide appropriate escalation guidance and assistance.
- Documentation and Training:
- Create technical documentation, including draft product drawings and technical specifications, and application notes.
- Conduct training sessions for customers, sales teams, and partners to enhance product knowledge and application expertise.
- Testing and Validation:
- Support product testing and validation to ensure compliance with industry standards and customer requirements.
- Analyze test data and provide input on troubleshooting and product improvements.
- Market Analysis:
- Stay current with industry trends and emerging technologies related to fiber optic cable and assembly products including relevant industry standards and competitor offerings.
- Conduct market research to identify new opportunities and potential customers within the Aerospace, Defense, Medical, and Industrial sectors.
- Cross-Functional Collaboration:
- Work closely with sales, marketing, and product development teams to align technical strategies with business objectives.
- Provide technical input for product roadmaps and product launch activities.
- Contributes to team effort in a collaborative and supportive manner.
- Bachelor\'s degree in Electrical Engineering, Optical Engineering, or a related field or equivalent experience.
- 5+ years\' experience in the field of fiber optic cable and assembly products.
- Strong understanding of fiber optic technology, connectors, and assemblies.
- Familiarity with relevant industry standards and regulations.
- Ability to read, write, speak, and understand English.
- Proficient written and verbal communication skills.
- Ability to r
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Product Applications Engineer - Scottsdale, United States - Carlisle Corporation
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Description
This job was posted by : For more information, please see: SUMMARY
As an Applications Engineer specializing in Fiber Optic Cable and Assembly Products, this individual will play a crucial role in ensuring that our products meet the exacting requirements of the Aerospace, Defense, Medical, and Industrial markets.
Their primary responsibilities will involve working closely with customers and internal teams to provide technical support, product expertise, and customized solutions.
ESSENTIAL JOB FUNCTIONS
This position does not have any supervisory responsibilities
ENVIRONMENTAL POLICY
Carlisle Interconnect Technologies is dedicated to identifying and reducing the environmental impact of its operations, activities, and products. It is our commitment to comply with all applicable laws and other regulatory requirements concerning the environment. We are committed to preventing pollution and continually improving our environmental performance in all our global operations.
This will be achieved through a comprehensive Environmental Management System that provides the framework for setting and reviewing environmental objectives and targets of Carlisle Interconnect Technologies.
EXPORT COMPLIANCE DISCLAIMER
This position includes access or potential access to ITAR and/or EAR technical data.
Therefore, candidates will need to qualify as a US Person which is defined as a US Citizen, or a Permanent Resident (Green Card Holder).
TRAVEL
25%
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed below are representative of the knowledge, ski l, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Don\'t meet every single requirement?
Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single requirement.
At CarlisleIT, we are dedicated to having a diverse and inclusive workplace, so if you\'re excited about this role but your experience doesn\'t align perfectly with every single qualification in the job description, we encourage you to apply regardless.
You may just be the right candidate for this or one of our other roles.EDUCATION and/or EXPERIENCE
Appropriate education and/or experience may be substituted on equivalent basis
LANGUAGE SKILLS