Contact Center Quality Assurance Manager - Wichita

Only for registered members Wichita, United States

1 month ago

Default job background
Full time

Job summary

MCI is seeking a detail-oriented and strategic Quality Assurance Manager to lead the QA function in their BPO contact center. The ideal candidate will have experience in QA leadership roles within a BPO or contact center, strong knowledge of QA methodologies and tools, excellent analytical skills, coaching skills communication skills.


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