Program Manager Talent - Framingham, United States - Staples

Description

Staples is business to business. You're what binds us together.

Our Human Resources team has one goal: create solutions and services that foster an inclusive and innovative culture. We act as strategic partners to deliver innovative learning and development opportunities, comprehensive compensation, and benefit solutions, recruiting tools and more to attract new talent and excite existing talent. We're a compassionate, hardworking, and dedicated team that knows our work makes an impact on our company every day.

What you'll be doing:

• In partnership with Talent CoE, deploy a variety of solutions across geographies in a way that are relevant and impactful:
• Expertise in Digital Sales: Demonstrated proficiency in leveraging digital platforms and tools to generate leads, nurture prospects, and close sales. Ability to develop and execute effective digital selling strategies across various channels.
• Technical Proficiency: Familiarity with digital sales tools and technologies such as CRM software (e.g., Salesforce, HubSpot), marketing automation platforms, social media management tools, and analytics platforms. Ability to adapt to new technologies and learn new tools quickly.
• Provide managers with the tools needed to reinforce learning for their teams.
• Support the delivery of key talent management activities (e.g. Performance Management, Engagement, identification of critical/HIPO talent, top talent, 9 box, calibration etc.)
• Onboarding: Assist in the deployment of enterprise onboarding and ensure functional onboarding processes/programs are in place
• Learning & Development: deploy enterprise learning solutions to drive knowledge transfer and business impact; identify development opportunities (i.e. stretch assignments/action learning assignments) to support the development of the organization's high potential talent
• Team Effectiveness: implement strategies to ensure business and local teams can strive to be a high performing team. Facilitate a wide range of meetings, given variability of group size, make-up, business priorities, cultures, type / sensitivity of topics and team/organizational dynamics.
• Train-the-Trainer: conduct and support train-the-trainer certifications and provide facilitation guidance and mentoring support to regional facilitators; coordinate external certifications and accreditations of leadership development programs
• Coaching: Manage/engage in coaching relationships with leaders as part of leadership development programs such as the 360 assessment process which includes providing information, conducting training on interpreting results and providing coaching to associates
• Inclusion & Development plans: provide guidance related to improving inclusion & diversity efforts
• Competencies: in partnership with CoE help to identify competencies and needs for current and future capability needs
• Analytics: support the development, tracking and use of metrics to the COE and management team

What you bring to the table:

• Strong leadership
• Excellent communication and interpersonal abilities
• Creative problem-solving and strategic thinking
• Ability to influence and drive change
• Digital Selling Acumen
• Possess a deep understanding of digital selling strategies and techniques
• Proven track record of driving sales in a digital environment

What's needed- Basic Qualifications

• Bachelor's degree or equivalent work experience
• 5+ years' experience in Learning & Development or Organization Development
• Proven experience in designing and implementing talent development programs
• Experience in leading change management initiatives
• Strong project management skills

What's needed- Preferred Qualifications

• Master's degree in relevant field
• Professional certifications in talent development or organizational change
• Experience in a multinational corporation.

We Offer:

• Inclusive culture with associate-led Business Resource Groups
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more Perks & Benefits )

Staples is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

For individuals with disabilities that need additional assistance at any point in the process, please call for more information.