Sales Enablement Manager - New York, New York, United States

Who we are · The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging e ...

Job description

Who we are

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn't coming; it's here, and we need builders, innovators and problem solvers to help us create it.

Who you are

Metropolis is seeking a strategic and results-oriented Sales Enablement Manager to drive the performance and development of our Growth organization. In this role, you will take the reins of our enablement journey — owning the facilitation and evolution of our existing onboarding program while building a robust everboarding strategy that fosters continuous learning for tenured reps. You will partner closely with Sales Leadership, Product, and Marketing to ensure our teams are not just trained, but effectively equipped to win in a fast-evolving market. You are a facilitator and optimizer at heart, capable of taking established processes and refining them into scalable, high-impact learning experiences.

What you'll do

• Take ownership of our current onboarding framework and lead the day-to-day facilitation for new hires; you will continuously audit, refine, and improve the curriculum to ensure it meets the evolving needs of our growing sales team, minimizing time-to-ramp and maximizing retention
• Go beyond the initial ramp period by establishing an "Everboarding" framework; create ongoing learning paths, advanced skill workshops, and certification programs that ensure our reps continue to grow, adapt, and perform at an elite level
• Develop and manage a dynamic library of sales assets—playbooks, battlecards, and training modules—that supports the entire sales cycle; ensure content remains fresh, relevant, and aligned with our latest product releases
• Champion the adoption of our sales methodology through consistent coaching, role-playing, and practical application exercises, ensuring it becomes "muscle memory" for the field
• Partner with Product Marketing to drive successful go-to-market launches, ensuring the sales team is fully briefed, trained, and confident in positioning new solutions
• Define and track key performance indicators (KPIs) for enablement initiatives (e.g., ramp time, certification completion, win rates) to demonstrate ROI and identify areas for improvement

What we're looking for

• 3 years of experience in Sales Enablement, Learning & Development, or Sales Productivity in a high-growth technology environment
• Experience commanding a room and leading training sessions that engage diverse audiences; ability to take existing material and bring it to life
• Ability to take a working process, identify gaps, and make it better
• Experience adapting programs in real-time to fit the needs of a scaling organization
• Strong understanding of instructional design and adult learning principles
• Ability to think high-level about the "Why" and "How" of training strategy
• Willingness to roll up your sleeves to facilitate sessions and build decks
• Proficiency with sales tech stacks (CRM, CMS, LMS, and Conversation Intelligence tools) to drive efficiency and reinforce learning

While not required, these are a plus:

• Experience implementing or managing modern sales methodologies (MEDDIC, Challenger, etc.)
• Background in instructional design or curriculum development
• Previous experience in a closing sales role

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When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $130,000.00 USD to $150,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis' total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. #LI-AW1 #LI-Onsite

Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection

Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting.

As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.

Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.