Commercial Counter Sales Associate - Green Bay, United States - LaForce

Description

LaForce is looking for a Commercial Door Hardware Sales Associate to generate and process sales for customers who walk into our sales room or are on a specifically assigned customer list. This person will be responsible for analyzing and solving customer problems, quoting and entering orders for small projects with customers, and occasionally following up with an order to provide products, services, and further develop relationships.

Major Responsibilities of the Sales Associate:

• Provide high level of customer service for all counter calls and walk-in traffic.
• Provide technical support to customers in the areas of exit devices, closers, hardware, keying, lock repair, security integration and specialty products.
• Effectively troubleshoot door and hardware related issues.
• Provide simple locksmith duties for customers with basic keying requirements as necessary.
• Enter sales quotes/orders into LaForce computer systems and communicate with appropriate departments for successful order completion.
• Utilize manufacturer and LaForce price book to provide product quotes as requested by customer.
• Process credit card orders and open/close cash drawer daily. Open and close Counter retail sales area as necessary.
• Maintain counter area with latest product samples, in addition to the organization of sales showroom.

Qualifications for the Sales Associate:

• High School Diploma or GED and one to two years related experience and/or training or equivalent combination of education and experience.
• Commercial or residential door hardware knowledge is a must.
• Excellent customer service and communication skills
• Ability to effectively communicate information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Ability to calculate figures and amounts such as discounts, interest and percentages.
• Ability to handle multiple projects.
• Physical demands include standing for long periods of time and the ability to lift and move up to 25 pounds.

Benefits

LaForce offers great benefits and a fun, professional working environment.

• No nights or weekends Schedule is Monday - Friday 7:00-3:30.
• Medical, dental and vision insurance
• Health Savings Account or Health Reimbursement Account
• 401k plan with a match
• Life Insurance
• Paid Time Off program
• Short and long term disability
• Employee Assistance Program
• Tuition reimbursement
• Company wellness and volunteer programs
• Onsite Fitness Center
• Onsite Health Clinic

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)