Behavioral Health Intake and Placement Coordinator - S. La Brea Ave. Los Angeles, California, United States

Description · POSITION SUMMARY: · Under the direction of the Chief Behavioral Health Officer, provide the appropriate level of support services for Behavioral Health clients of APLA Health & Wellness.  Staff will provide support to the Behavioral Health team and their mission to ...

Job description

Description

POSITION SUMMARY:

Under the direction of the Chief Behavioral Health Officer, provide the appropriate level of support services for Behavioral Health clients of APLA Health & Wellness.  Staff will provide support to the Behavioral Health team and their mission to provide services, advocacy and education with a focus on the needs of low-income LGBT adults including but not limited to people living with HIV/AIDS. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Support the Behavioral Health staff in matching patients appropriately with an individual therapist with regards to level of urgency, patient preference, language preference, and availability of clinician.
• Maintain and assume primary responsibility for the Behavioral Health waitlist during times that it is necessary to stage patients while awaiting intake appointment with Behavioral Health provider. Update patients on waitlist weekly as to their status on the waitlist, and approximate wait times for initial Behavioral Health appointment.
• Provide secondary screenings to potential Behavioral Health (Substance Abuse) patients as identified by APLA Health Medical team, utilizing the Screening, Brief Interventions, Referral to Treatment (SBIRT) as well as any additional screenings as assigned by Behavioral Health Services Director.
• Provide background support so that Behavioral Health providers might work most effectively with our Medical and MAT prescribers to form a culture of integrated care.
• Provide behavioral health referrals, advocacy, and service information to clients and their support systems.
• Provide immediate support to medical staff as needed regarding urgent connection with BH providers re: behavioral health and substance use concerns.
• Identify and expand use of community-based resources and referrals to facilitate higher-level services for patients with greater need than we are able to provide directly.
• Document services in eClinicalWorks and/or other charting and data collection systems as appropriate.  Documentation will be performed in a timely and accurate fashion in accordance with program policies and professional standards of care.
• Adhere to all applicable professional, legal, and ethical standards of behavioral health practice in the provision of services, including but not limited to:  mandated reporting, provision of effective services, case documentation, client confidentiality/HIPAA regulations, ensuring client safety, and maintaining professional boundaries.
• Attend trainings and case conference meetings as required.
• Prepare monthly reports and statistics as requested.
• Maintain client behavioral health files to ensure completed documentation required by funders and agency Quality Management Plan.
• Effectively communicate with clients/patients in English and Spanish as required per aforementioned job duties.

OTHER DUTIES MAY BE ASSIGNED TO MEET BUSINESS NEEDS.

Qualifications

REQUIREMENTS:

Training and Experience:

High school or GED required. A bachelor's degree in psychology or social work a plus. Two years' experience working in a medical/behavioral health facility, college, university or related entity. Bilingual required – English/Spanish.

Knowledge of:

LGBTQ behavioral health issues; HIV behavioral health issues.

Ability to:

This position requires a candidate with a high degree of attentiveness and the ability to respond immediately/rapidly to incoming emails, phone calls, and electronic messaging systems. Must be able to communicate effectively orally and in writing; organize work in an effective manner; work in a collaborative, interdisciplinary, fast paced environment; work effectively independently and as part of a team; be comfortable with flexibility in regard to daily responsibilities; communicate and relate to a variety of personalities, ethnicities, and sexual orientations; complete documentation in a comprehensive and timely fashion in accordance with APLA H&W policies.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS:

This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.

SPECIAL REQUIREMENTS:

Must possess a valid California driver's license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes. COVID-19 and Booster or Medical/ Religious Exemption required.

Equal Opportunity Employer: APLA Health is an EEO Employer