Health Services Program Manager - Seattle - Redwood Family Care Network

    Redwood Family Care Network
    Redwood Family Care Network Seattle

    18 hours ago

    Description
    Changing Lives Shaping The Future


    SUMMARY


    The Residential Health Services Program Manager is a critical team member monitoring the overall medical coordination of individuals with intellectual and developmental disabilities.

    This role provides support to the interdisciplinary team in the areas of file management, administrative and operational functions and serves as a liaison to the medical community.

    Works closely with internal and external partners to support the medical needs of clients in the company's care.

    This role is specifically intended to provide direct support to the Washington supported living program.

    'Supported living' means instruction, support, and services provided by service providers to clients living in homes that are owned, rented, or leased by the client or their legal representative.

    This role falls into the category of client services which means instruction and support services that service providers are responsible to provide as identified in the client's individual support plan.

    'Individual instruction and support plan' means a plan developed by the service provider and the client.


    ESSENTIAL DUTIES AND RESPONSIBILITIES

    Work collaboratively with the WA Residential Director to ensure our clients are receiving a good quality of service and their needs are met.

    Develop and maintain expert knowledge of regulatory requirements pertaining to medical needs, guidelines, laws, etc. in the supported living field.
    Re-train DSP's as needed when medical errors occur or trends are noted.
    Communicate with the Nurse Delegation Team, DDA and medical professionals regarding individual care, including written and verbal correspondence.

    Manage Nurse Delegation by ensuring clients requiring delegated tasks are scheduled for required visits, documentation is received and up to date and that ample qualified staff are delegated to complete delegated tasks.

    Maintain medical records as required by regulatory guidelines.
    Report suspicions of abuse/neglect/exploitation per guidelines.
    Complete and remain current in First Aid, CPR, Therapeutic Options, Infection
    Control and Bloodborne Pathogens Training.
    Monitor health needs, including medications, special diets, and notify supervisors of any outstanding needs.
    Attend Supervisor meetings, chaired by the WA Residential Director to review medical matters pertaining to the facilities/clients as requested.

    Provide Lift and Transfer assistance training (may include non-ambulatory individuals) requiring ability to bear and maneuver up to 50 or more pounds of unbalanced weight.

    Work with the WA Residential Director to respond to corrective action in regards to medical compliance within required time frames.

    Ensure that each facility has the needed medical documentation and forms
    Ensures each facility has updated and relevant medical and medication protocols and provides staff training as needed.
    Regularly review on-site medications and medical documentation.
    Upload medical documentation into client files within one week of completion
    Communicate with Client Guardians and Case Managers as needed regarding medical appointments, medication changes and needed procedures.

    Work with the WA Compliance Director to ensure we are in compliance with all required dates: Medical appointments, consent forms, etc.

    Checks in cycle medications. Record and implement medication changes in the facilities.
    Coordinate with supervisors to ensure medical appointments are being completed and that medical documentation is being completed properly.
    Attends appointments as needed for new client PCP set up, mental health or behavioral needs
    Enter scheduled client appointments into tracking systems.
    Attend medical appointments as needed for clients with high medical needs.
    Scan appointment information to third parties as requested.
    Coordinate with the WA Compliance Director to conduct one full medical QA monthly for each facility.

    Provide disciplinary action with staff and program supervisors as needed for documentation, cleanliness of homes and overall compliance in regards to medical concerns.

    Set up new client pharmacy agreements, personal care supplies, medical appointments, dental appointments and mental and/or behavioral health appointments.
    Records and maintains client information such as personal data in databases and files.
    Schedule nurse delegation for staff identified as needing it by Program
    Supervisors. Ensure proper documentation for nurse delegation is completed and on-site.
    Monitor required dates for upcoming medical appointments, care plans and consents.
    Create and modify documentation forms for clients as needed for medical tracking

    Review medical documentation to ensure follow ups are scheduled and treatment plans are completed prior to filing in client retention.

    Review client plans for accuracy regarding medications, medical support needs and hygiene support needs
    Ensure clients have needed hygiene supplies by

    setting up accounts and ensuring staff know how and when to order supplies as needed
    Manage all MARS between the pharmacy and within our database as needed.
    Work with Directors to ensure COVID response plans are being followed for the whole company.
    Manages COVID reporting to state and local health departments for all departments.
    Ensure staff credentials are emailed or faxed to nurse delegators for all departments.
    Ensure nurse delegation information is up to date and accurate in client homes for all departments.
    Monitors client dates for expiring care plans, consents and medication treatment for all departments.
    Other duties as assigned.


    PREFERRED SKILLS

    Ability to identify potential areas of compliance vulnerability and risk, assists in developing/implementing corrective action plans for resolution of problematic issues, and provides general guidance on how to avoid or deal with similar situations in the future.

    Experience with medications and medical information for vulnerable populations.

    Ability to act as an independent review and evaluation body to ensure that compliance issues/concerns within the organization are being appropriately evaluated, investigated and resolved.

    Ability to build great working relationships with employees and communicate effectively.
    Ability to write reports, business correspondence, and procedure manuals.
    Ability to calculate figures and amounts. Knowledge of computer spreadsheet programs, word processing software, and the ability to learn new programs effectively.

    WORK ENVIRONMENT

    Half of the work environment for this position is a fast paced work environment that requires multitasking, working under pressure, self directed and frequent interruptions.

    Half of the work is done in the field, including driving to client's homes in multiple counties and cities.
    Must be able to lift and/or transfer a minimum of 50 pounds.
    Frequently required to talk and hear. Quiet to moderate noise level in work environment.
    Often required to sit for long periods of time, use hands and fingers to handle.

    While performing the essential functions of this job, the employee will be exposed to clients who may ask inappropriate personal questions, display socially unacceptable behaviors, use profanity and sexually explicit phrases, make insulting remarks or threats, and exhibit defiance, dishonesty, and assaultive behaviors.

    EDUCATION AND/OR EXPERIENCE

    Certified Medical Assistant License and 1-year field experience (or)

    Licensed Practical Nurse and 1-year field experienceTwo years specialized training emphasizing Social Services, at least three years' experience working within a business, social services, or educational setting.


    LIMITATIONS AND DISCLAIMER


    The above job description is meant to describe the general nature and level of work being performed; it is not intended as an exhaustive list of all duties, responsibilities and required skills for the position.

    Employees will be required to follow any other job-related instructions and to perform other duties requested by their supervisor in compliance with Federal and State Laws.

    Requirements are representative of minimum levels of knowledge, skills and/or abilities necessary to perform each duty proficiently. Continued employment remains on an "at-will" basis.

    Providing Excellent Support and Advocacy

    By applying, you consent to your information being transmitted to the Employer by SonicJobs.
    See Redwood Family Care Network Privacy Policy at ?fromlean=1 and SonicJobs Privacy Policy at us/privacy-policy and Terms of Use at us/terms-conditions

  • Work in company

    Program Manager

    Only for registered members

    + Join our award-winning program management team and bring transformational project solutions to life. · + As a Program Manager at Stantec you will lead an integrated program team of client and consultant staff to deliver on the mission and objectives of your assigned program. · ...

    Seattle Full time

    1 month ago

  • Work in company

    Program Manager

    Only for registered members

    + Plan and execute projects and programs to improve knowledge management practices across author, agent, and player journeys. · Develop and implement strategies to assess and enhance the reach of player-facing support knowledge, · Provide recommendations on leveraging knowledge t ...

    Seattle

    1 month ago

  • Work in company

    Program Manager

    Only for registered members

    About ABC Legal Services is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in various cities. · We've been successful in this unique business for over 30 years and we continue to advance our technology and business processes ...

    Seattle $65,000 - $75,000 (USD) Full time

    3 weeks ago

  • Work in company

    Program Manager

    Only for registered members

    We're working with Amazon Data Services, · Inc. on this exciting opportunity.This role offers a unique opportunity to play a leading role in · datacenter site selection and technical due diligence at Amazon, · shaping the future of AWS' infrastructure growth. · ...

    Seattle

    1 month ago

  • Work in company

    Program Manager

    Only for registered members

    We are seeking an experienced Program Manager to join our team to assist in the management of operations programs. The ideal individual will be driven and have prior experience supporting design, construction, facilities or operations programs. · Coordinate design, construction, ...

    Seattle $140,000 - $160,000 (USD)

    1 month ago

  • Work in company

    Program Manager

    Only for registered members

    ++The Program Manager will be a key member of the growing and dynamic Project Management Office. · This role will work across multiple business and technology teams and be chiefly responsible for structuring, planning, and executing high visibility and high priority strategic ent ...

    Seattle

    3 weeks ago

  • Work in company

    Program Manager

    Only for registered members

    Role: Program manager · Location: Seattle , WA(Hybrid) · Job Type: Contract · Job Description: · The ideal candidate will be a self-starter with deep knowledge of business analysis/program management, demonstrate strong relationship and strategic influencing skills, be experie ...

    Seattle $85,000 - $150,000 (USD) per year

    22 hours ago

  • Work in company

    Program Manager

    Only for registered members

    We are seeking a Program Manager for our Neurosurgery Centers of Excellence (COE) program at Virginia Mason Franciscan Health. · ...

    Seattle $37.49 - $48.08 (USD)

    1 month ago

  • Work in company

    Program Manager

    Only for registered members

    Senior Program Manager to lead an enterprise migration of Atlassian tools (Jira, Jira Service Management, Confluence) from on-prem data centers to a SaaS cloud platform. · ...

    Seattle

    1 month ago

  • Work in company

    Program Manager

    Only for registered members

    The Program Manager will be a key member of Parametric's growing and dynamic Project Management Office. · This role will work across multiple business and technology teams and be chiefly responsible for structuring, planning, and executing high visibility and high priority strate ...

    Seattle

    2 weeks ago

  • Work in company

    Program Manager

    Only for registered members

    We are seeking an experienced Program Manager to lead large-scale digital and store technology programs. · Lead and manage retail programs involving POS systems, E-commerce platforms, and omnichannel initiatives · ,, Oversee program planning, budgeting , timelines , risks , and ...

    Seattle

    1 week ago

  • Work in company

    Program Manager, Program Governance

    Only for registered members

    This role will be responsible for program management within the Governance pillar of Meta's Regulatory Compliance Program Organization. This role will support strategic design and operational execution of large, company-wide governance initiatives. · The scope of the team is to b ...

    Seattle $122,000 - $180,000 (USD)

    1 month ago

  • Work in company

    Program Manager

    Only for registered members

    The Program Manager is responsible for the successful management of delivery and operations, · The Program Manager will work closely with our internal support functions to deliver a great customer experience while providing leadership and direction to our project teams and ensure ...

    Seattle

    6 days ago

  • Work in company

    program manager

    Only for registered members

    We're looking for a dynamic program manager to lead high-impact initiatives that accelerate our Digital Operating Model strategy and enable our partners and business to thrive. · * yrs application of industry-based project management methodologies and tools.* yrs managing complex ...

    Seattle $130,300 - $217,400 (USD) Full time

    4 days ago

  • Work in company

    Program Manager

    Only for registered members

    Define and execute the change management strategy for the DAM migration program. Assess change impacts across business units, roles, and processes affected by the transition from Brandfolder to AEM. · ...

    Seattle

    1 month ago

  • Work in company

    Program Manager

    Only for registered members

    Lead complex programs across POS, Payments, Security and Integrations driving alignment execution and on-time delivery against business objectives. · ...

    Seattle

    1 week ago

  • Work in company

    Program Manager

    Only for registered members

    Turner & Townsend is seeking an experienced Program Manager to join our team to assist in the management of operations programs. · ...

    Seattle $140,000 - $160,000 (USD) Full time

    1 month ago

  • Work in company

    Program Manager

    Only for registered members

    We are seeking an experienced Program Manager to lead our program operations in Seattle. · Community Partnerships & Engagement: Build and maintain strategic partnerships with community-based organizations. · Program Management, Compliance & Reporting: Oversee program operations a ...

    Seattle

    1 month ago

  • Work in company

    Program Manager

    Only for registered members

    + Hill International is seeking a Program Manager-Aviation in the United States · + · + · + · + Plans, organizes, controls, integrates and evaluates the work of assigned Client Programs/Projects to ensure that delivery of services comply with the contractual obligation ...

    United States

    1 week ago

  • Work in company

    Program Manager

    Only for registered members

    +Job summary · Join AWS Infrastructure Operations Security Americas to design and implement cutting-edge physical security systems for AWS data centers. · +Design of a physical security systems for new data centers and data center expansions. · Preparation of physical security sy ...

    Seattle

    1 month ago

  • Work in company

    Program Manager

    Only for registered members

    The Husky Union Building has an outstanding opportunity for a Program Manager (Deaf and Disability Cultural Center) to join their team.About This OpportunityReporting to the Associate Director for Student Activities, the Program Manager for the Deaf and Disability Cultural Center ...

    Seattle $61,368 - $78,000 (USD)

    1 month ago

Jobs
>
Seattle