- Handle inbound and outbound calls, emails, texts, and online inquiries in a timely and professional manner
- Respond to leads generated from digital marketing, phone calls, walk-ins, and third-party sources
- Qualify prospects by understanding customer needs, budget, timeline, and interest level
- Schedule and confirm appointments for the sales team
- Maintain accurate and detailed records of customer interactions in the CRM
- Follow up consistently with prospects to nurture leads and re-engage inactive customers
- Meet or exceed daily, weekly, and monthly performance goals (calls, appointments, show rates, conversions)
- Work closely with sales managers and representatives to ensure a smooth handoff of qualified leads
- Stay knowledgeable about company products, services, promotions, and pricing
- Provide exceptional customer service and represent the brand professionally at all times
- High school diploma or equivalent (college degree preferred)
- Previous experience in sales, call center, customer service, or BDC role preferred
- Strong verbal and written communication skills
- Confident phone presence with the ability to build rapport quickly
- Excellent listening and problem-solving skills
- Comfortable working with CRM systems and basic computer applications
- Ability to multitask, prioritize, and manage time effectively
- Self-motivated, goal-oriented, and coachable
- Professional attitude with a strong work ethic
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Sales BDC Representative - Moreno Valley - Pedder Auto Group
Description
The Sales Business Development Center (BDC) Representative is responsible for generating and qualifying sales opportunities through inbound and outbound communications. This role serves as the first point of contact for potential customers, building rapport, identifying needs, and setting qualified appointments for the sales team. The ideal candidate is energetic, organized, customer-focused, and driven by results.
Key Responsibilities:
Qualifications & Skills
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Sales BDC Representative
Only for registered members Moreno Valley, California, CA
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Sales BDC Representative
Full time Only for registered members Moreno Valley
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BDC Representative
Only for registered members Riverside, CA
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BDC Representative
Only for registered members Rancho Cucamonga, CA
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BDC Sales Representative
Full time Only for registered members San Bernardino
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BDC Sales Representative
Only for registered members San Bernardino, CA
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BDC Sales Representative
Only for registered members San Bernardino, CA
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BDC Sales Representative
Only for registered members Norco, CA
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BDC Customer Service Representative
Only for registered members Rancho Santa Margarita, CA
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Automotive Sales BDC Representative Customer Service Business Development
Only for registered members Montclair, CA
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Business Development Coordinator
Only for registered members Redlands, CA
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Service Business Development Center
Only for registered members Riverside
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hyundai service bdccardinaleway hyundai
Only for registered members Corona
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BDC Manager
Only for registered members San Bernardino, CA
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Business Development Center Representative
Only for registered members Fontana, CA
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Business Development Center
Full time Only for registered members Temecula
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Business Development Consultant
Only for registered members Temecula
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Internet Sales Representative – Commercial Truck Dealership
Only for registered members Fontana, CA
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Automotive Sales
Only for registered members Norco, CA
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Part Time Service Business Development Center
Part time Only for registered members Ontario
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Business Development Center
Only for registered members Ontario