Marketing Account Director, B2B Tech - New York - Method Communications

Description

Method Communications provided pay range

This range is provided by Method Communications. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

100,000.00 / yr - $130,000.00 / yr

Work Arrangement

This hybrid role requires in‑office presence at Method's New York City office for a minimum of two days per week. Candidates should be based within commuting distance of one of the office or able to relocate.

The Opportunity

The Marketing Account Director at Method Communications is a critical senior role that is responsible for leading client relations, partnering with project management on client deliverables and coordinating with agency teams to support the team's overall success. You are able to maintain a clear view of all of the activities occurring across each account and act as quarterback for the team. You get the right people to the table and make sure everyone knows their role and deadlines.

You will work with the team to develop and execute both large and small marketing campaigns and projects. You have a deep understanding of brand and content marketing, digital marketing, and earned, owned, paid and social media best practices and current trends. You have experience managing integrated programs as an Account Manager / Director.

You have the talent for building strong client relationships and generating trust. You act as a marketing advisor, providing clients with solutions to their communication and marketing challenges. You ask thoughtful questions and provide well‑researched insights to inform marketing strategy. As the main client liaison your job is to partner with clients and translate those needs into strategic recommendations / deliverables or briefs for Method.

You are skilled at managing budgets, helping others work within client scopes and maintaining a level of detail on accounts that gives the client confidence. You are able to look around corners for both opportunities and challenges. You have strong communication and presentation skills that allow you to effectively support clients and internal team members. You are skillful at capturing client feedback and helping the team navigate changes thoughtfully. You are comfortable pushing back when client demands are unreasonable to protect the team and ensure we are all set up for success. You are excellent at time management and lead your own projects independently, end to end, to help your team successfully deliver theirs.

The Marketing Account Director will report to the SVP of Marketing and work as a partner to Account Leads (EVP, SVP, VP and Directors). You will work collaboratively across all marketing functions and collaborate closely with social media and influence, research, and AEO teams.

Responsibilities

Account Management, Direction and Execution

Manage and maintain client relationships building trust and helping clients have confidence in the agency team and our collective ability to achieve their goals.

Direct all projects and initiatives, while allowing team members to own and execute projects.

Maintain strong client communication through email, Slack, weekly team meetings, and one‑to‑ones with client(s). This includes establishing weekly agendas, sharing work‑back schedules, meeting notes and managing action items, all designed to provide concierge service through clear communication.

Excellent written and verbal communication skills with an eye for detail.

Positive attitude, critical thinker and problem solver

Work with executive leads to develop realistic goals for internal team members and for clients.

Encompass a strong executive presence when providing ideas, counsel and feedback to clients and internal teams.

Work in partnership with account project managers to ensure content is delivered on time supporting workstreams to delivery top‑quality deliverables.

Assign and delegate roles and responsibilities across internal teams to ensure successful outcomes.

Write well‑researched project briefs to steer strategic thinking on new deliverables.

Develop and implement strategic plans to manage and grow accounts.

Retain clients and build strong trusting relationships.

Provide superior customer service and ensure client satisfaction.

Leadership : Act as a strategist and advisor to your clients, advising them on what tactics, messages and priorities they should prioritize based on their business goals.

Act as a mentor to junior staff.

Evangelize marketing within the agency

Deliver constructive feedback to ensure level requirements are met and the correct action is taken, where necessary.

Participate in office activities (virtual and / or in‑person dependent on location).

Have a strong, positive presence within the agency.

What We're Looking For

8+ years Account Management experience with a minimum of 4 years in an agency environment.

Demonstrated experience building, conceptualizing and executing integrated communications programs that align with client / company business goals.

Exemplary editing and writing capabilities.

B2B experience is required; tech and / or enterprise experience is preferred.

Collaborative, team‑oriented individual with a big‑picture mindset.

Commitment to developing skills and helping team members do the same.

What's it like to work here?

Relationships are paramount to life at Method, and we invest heavily in building and maintaining relationships with clients, journalists and each other. We work hard to deliver incredible results for our clients. We encourage new ideas, and we always celebrate wins together – both for clients and our teams.

Method is made up of an award‑winning team. Not only does the agency win awards, our people are consistently recognized for their excellence. We believe that begins with the recognition they get internally. Our leadership invests significant resources into employee mental health, well‑being, education and development — and we praise outstanding performance regularly.

What's in it for YOU?

Flexible, hybrid work

Generous Vacation and Wellness Time accruals, two weeks of full office closure, paid holidays, and 2 floating holidays.

Cell phone and internet cost reimbursement.

Employer paid Medical, Dental, and Vision Insurance.

Employer paid Health Savings Account (HSA).

401K Plan with Employer Match up to 4%

Free Employee Assistance Program (EAP) offering three confidential, face‑to‑face counseling sessions per issue per year.

Paid Family Leave.

500 annual wellness stipend after 6 months of employment.

1500 professional development stipend after 2 years of employment.

4 weeks of paid sabbatical after 5 years of employment.

Leadership development and virtual training opportunities.

Salary Ranges

We believe all employees should be rewarded competitively and equitably, using practices that are simple and transparent. Final compensation for this role will be determined by a number of factors including candidate's education, relevant work experience and geographic location.

Salary Range : $130,000 - $160,000

About the Company

Founded in 2010, Method Communications is an award‑winning technology marketing and public relations agency built for challenger brands and today's most innovative companies. Our group is united through our core values – relationships, resourcefulness and results. We support each other to do exceptional work for our clients while also focusing on the health and well‑being of our families, our communities and ourselves.

We recognize our talented and diverse workforce as a key competitive advantage. Method encourages and actively supports diversity, equity, and inclusion through its policies and business practices, which include recruitment and hiring, compensation and benefits, career development and advancement, training, pro bono work, community programs, and affinity groups.

Join a Quartz Best Companies For Remote Workers, PRWeek Best Places to work, and PRovoke Small Agency to Work For

To Apply

We understand that no candidate is perfectly qualified for any job. Experience comes in different forms; many skills are transferable; and passion goes a long way. Even more important than your resume is a clear demonstration of dedication, impact, and the ability to thrive in a fluid and collaborative environment. If you need reasonable accommodation at any point in the application or interview process, please let us know.

To apply, please submit a resume.

Method is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national or ethnic origin, mental or physical ability, genetic information, protected veteran status, or any other characteristic protected by law.

Only engage with a representative at Method Communications if their email address ends with our domain, Method will never ask a candidate to purchase materials or share their financial information.

Please read Method's Drug and Alcohol Testing Safety Policy.