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    Family Support Worker, Springfield, MA - Key Program, Inc.

    Key Program, Inc.
    Key Program, Inc. Springfield, United States

    4 weeks ago

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    Description

    Job Description

    Job DescriptionLooking for a job that MAKES A DIFFERENCE? Key is currently seeking a Family Support Worker (also known as an "Outreach & Tracking Caseworker") to work with children/youth and their families who are involved with the MA Department of Children & Families (DCF) and who live in Springfield, Holyoke and surrounding towns. The Outreach & Tracking Caseworker is directly responsible to oversee and execute services for clients and families referred by DCF.

    Wage/Salary Benefits Include:

    • Hourly wage: $24.50
    • Medical, dental, and optical insurances; life insurance; tuition assistance; paid vacation and holidays; paid sick and personal time; mileage reimbursement; retirement program; wellness benefit; pre-tax childcare, training & supervision, advancement opportunities, and more.
    • Bilingual salary differential depending on language.

    Qualifications:

    • **REQUIRED** Bachelor's degree in a human services-related field (i.e., psychology, sociology, criminal justice, human development, human services, etc.) AND a minimum of one-year direct care experience (part-time, volunteer or internship).
    • Must be 21 years of age or older
    • Valid state driver's license and legally registered and insured car for work use
    • Due to the nature of the work and client needs, the Outreach & Tracking Caseworker position requires a 45-hour work week that includes some occasional evening and weekend shifts, on a rotating schedule with teammates. On-call duties may also be required.

    Responsibilities:

    • Develop and maintain supportive client relationships emphasizing client accountability and attainment of client treatment goals
    • Provide advocacy in the areas of health, education, vocation, legal and family/foster family intervention
    • Facilitate individual client and/or family/foster family counseling, mediation, and support and group counseling sessions
    • Coordinate clinical services with clinic staff
    • Locates, evaluates, and utilizes community resources for clients and families
    • Participates on community recreational activities with individual clients or in groups
    • Provides intensive community tracking services
    • Establishes aftercare plans and develops community resources for terminating clients/families
    • Completes case documentation (assessments, daily treatment notes, reports, etc.) professionally and timely

    The Key Program is a private, non-profit human services agency whose mission is to assist at-risk and court-involved children/adolescents and their families to develop positive life skills so they may pursue productive and rewarding lives. Key works in conjunction with the MA DCF, DYS, DMH and RI DCYF and is an agency provider of both community-based outreach services and residential treatment programming.


    Key is committed to diversity, equity, and inclusion and committed to hiring employees that reflect the diverse communities that we serve. All qualified applicants will receive consideration for employment without regard to their race or color, religion, sex, sexual orientation, gender identity or expression, disability, age, country of ancestral origin, or veteran status.

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