Senior Claims Consultant - Phoenix, United States - Vertisystem

Description

What You'll Do

Investigate and submit new claims to insurance carriers by reviewing first reports of loss and supporting materials to accurately identify insurance exposure and determine applicable insurance policy

Demonstrate critical thinking while adhering to Client established claims processes.

Apply existing knowledge to assist with higher complexity claims and insurance inquiries

Accurately respond to inquiries received from carriers and other third parties

Demonstrate customer obsession and solid understanding of Client's insurance policies when communicating with all partners

Utilize strong written/electronic communication. Primary method of communication in role is electronic. Telephonic communication is minimal

Basic Qualifications

High School Degree or equivalent

Knowledge of US auto claims coverages

2+ years of auto claims management experience OR 1+ year bodily injury adjusting experience

Proficiency with various computer operating systems

Preferred Qualifications

Bachelor's Degree preferred

Claims designation obtained or in progress a plus

Experience with bodily injury claims handling experience with a major insurance carrier

Advanced written and verbal communication skills

Extraordinary attention to detail

Ability to maintain quality in a fast-paced, high volume environment

High degree of adaptability to meet changing business needs

Proficient in multi-tasking through various technology platforms

Compromises when necessary in order to help the team achieve goals

Ability to mentor members of the Claims team and serve as an insurance and claims subject matter expert

Demonstrated ability to enhance business process in the claims environment with a high degree of complexity