Business Analyst - Cincinnati, United States - Apex Systems

Description

Job Description:

Job responsibilities:
Acts as a liaison between business units and IT. Develops and maintains knowledge of customers business and can effectively communicate between the different groups.

Formulates and defines system scope and objectives through research and fact-finding combined with an understanding of the applicable business solutions and requirements.

Analyzes, identifies, and writes detailed description of system requirements.
Prepares analysis for production support of systems and applications and associated documentation.
Maintains system documentation to assist in training and facilitate training as needed.
Assists with the implementation of operational and system enhancements to ensure production capabilities are both effective and efficient.
Develops and executes test plans based on current and future production needs.
Coordinates user testing as appropriate.
Documents problems and coordinates resolutions.
Coordinates projects with various stakeholders.
Supports existing business applications and functions to ensure work continuity.
Triages system issues by clarifying the issue and ensuring it is properly documented.
Work with appropriate team members to get the issue resolved and validate with the user.
Maintain system knowledge and documentation to provide support as questions arise around current functionality.
Develops a strong trusted relationship with user community, IT, and vendors.
Assists in the development of project plans and manages individual items.
Manage work items independently and coordinates with others as needed.
Performs other duties as assigned.


Job qualifications:

Education:
Bachelors Degree or equivalent experience.

Field of Study:
Business, Computer Science or a related discipline.

Experience:
Generally, 4 to 9 years of related experience in IT or as a Business Analyst.
Experience in the P&C Insurance or Financial industries
Ability to work effectively with associates at all levels within the organization.
Strong business and technical writing skills.
Excellent oral, written, and interpersonal communication skills.
Proven ability to handle multiple tasks and projects simultaneously.
Analytical skills, problem-solving, and attention to detail.
Proficient in requirements and process workflow software applications, such as Rally, Jira, Miro and Visio.
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