Program Services Coordinator - San Mateo, United States - San Mateo County Community College District

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    Description


    Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.

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    Please see Special Instructions for more details.

    Required Application Materials
    All applicants are required to submit:


    • A completed online District application form (go to to complete the application and to apply for this position).
    • A resume that details all relevant education, training, and other work experience.
    • A cover letter of no more than 3 pages that addresses the applicant's cultural competence, sensitivity to and understanding of the diverse academic, socioeconomic, ethnic, neurodivergent, and LGBTQIA+ backgrounds of community college students, faculty and staff as well as the applicant's qualifications as they relate to the requirements, knowledge, skills, and abilities listed in this announcement.


    Candidates for interview will be selected from among those who most closely meet the requirements and knowledge, skills, and abilities.

    Meeting the minimum qualifications does not guarantee an interview. As part of the interview process, candidates may be asked to demonstrate job-related knowledge and skills.

    For questions related to this posting, please contact:

    SMCCCDOffice of Human Resources
    3401
    CSMDrive
    San Mateo, CA 94402

    Tel:

    Fax:

    Email:

    Web Page:
    Position Information
    Posting Number
    Posting Number

    S
    Position Title
    Location
    Department
    Department

    Community Fitness
    Position Number
    Position Number

    1C0527
    Percentage of Full Time
    Percentage of Full Time

    100%

    FLSA

    FLSA

    Non-Exempt (accrues overtime)
    Months per Year

    12
    If other, please specify
    Min Salary

    $77,052 (annual)
    Max Salary

    $98,304 (annual)
    Position Type
    Position Type

    Classified Positions
    Posting Text
    Who We Are
    The San Mateo County Community College District is committed to achieving educational equity for all students. As outlined in the District's Strategic Plan, "success, equity, and social justice for our students are longstanding goals." The District's

    "Students First" Strategic Plan


    is focused on "Student Success, Equity and Social Justice." We provide students with a rich and dynamic learning experience that embraces differences — emphasizing collaboration and engaging students in and out of the classroom, encouraging them to realize their goals, and to become global citizens and socially responsible leaders.

    When you join our team at San Mateo County Community College District, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, classified staff, administration, students and community partners.

    The College and the District
    The San Mateo County Community College District is home to Cañada College, College of San Mateo, and Skyline College. All three of our colleges are designated as Hispanic Serving Institutions enrolling approximately 20,000 students each academic year.

    San Mateo County Community College District has a diverse student population that is a reflection of the communities that it serves.

    Detailed information about the student population, including data related to student success, can be found on the

    San Mateo County Community College District's Educational Services & Planning website.

    Who We Want

    We value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities and orientations.

    Therefore, we prioritize applicants who demonstrate they understand the benefits diversity brings to a professional educational community.

    The successful candidate will be an equity-minded individual committed to collaborating with faculty, classified staff, administration, students and community partners who are also committed to closing equity gaps.

    The San Mateo County Community District seeks employees who value mentorship and working in a collegial, collaborative environment, guided by a commitment to helping all students achieve their educational goals.

    The Position

    Under direction, the Program Services Coordinator assists in the planning, coordination, and implementation of services, such as student recruitment, orientation, job skills assessments and job placement, special events, tours, individual and specialized programs and other support for current and potential program participants.

    Public contact is extensive and can include students, staff, other educational institutions, community and business representatives, governmental agencies and the general public, for the purpose of exchanging program information and services.

    A high degree of independent judgment and creativity are required to adequately represent the college and program, to serve as a technical resource person for the program, and to design original program components and services.

    Consequences of errors in judgment can be costly in public relations and in employee time; however, management controls limit the risk of more serious consequences.

    The Program Services Coordinator can lead the work of student assistants, proctors, and other staff as assigned.

    Duties and Responsibilities

    The duties below are representative of the duties of the classification and are not intended to cover all of the duties performed by the incumbent(s) of any particular position.

    The omission of specific statements of duties does not exclude them from the position if the scope of work is similar, related, or a logical assignment to this classification.

    Exchanges information with students, staff, other educational institutions, community and business representatives, vendors, governmental agencies and the general public regarding a variety of college programs, services, eligibility requirements, policies, timelines, required forms and other information
    Travels to various off-site locations to confer with high schools, community service organizations,governmental agencies, businesses and other entities, and to recruit students into a college program
    Makes presentations to small and large groups as a program and college representative
    Participates in planning and implementation meetings with college and outside groups and representatives
    Plans, conducts, and participates in tours, job fairs, and program services in conjunction with management, faculty and other staff
    Coordinates logistics and establishes timelines, required materials, online support services, facilities, publicity, and other program and event needs
    Plans joint events with other college departments and programs, and with outside business and community representatives
    Serves as liaison between student program participants and various instructional and student services departments
    Interprets language on student forms and printed information
    Refers students to community, business, governmental, and other resources
    Conducts follow-up to determine student needs and available program services
    Directs and coordinates the work of student assistants, test proctors, and other staff as assigned
    Assists students in determining existing job skills and the skill requirements of various career opportunities
    Coordinates the administration of career assessments and diagnostic surveys
    Meets with potential employers to identify current and future job placement opportunities, and to develop and modify jobs to provide suitable employment for students and other program participants
    Coordinates introductions and follow-up for student job placements
    Refers students to career and other counselors, instructional programs and to other college offices as appropriate
    Researches and compiles statistical, narrative, financial, demographic and other data for regular and special reports to track program participation, recruitment effectiveness, student follow-up, retention and transfer rates, program evaluation criteria, career resources and job availability, employer profiles, and other information
    Enters, modifies, and retrieves online data
    Uses a variety of software to compose, format and prepare correspondence, memoranda, publicity materials, surveys, brochures, flyers, bulletins, reports, presentations, and other materials
    Sets up and maintains confidential and other files

    Plans and coordinates lay-out, graphics, photography and other artwork, editing, printing, multimedia enhancements, web page information, distribution and other services in conjunction with other staff, students and/or vendors as appropriate.

    Performs other related duties as assigned
    Minimum Qualifications

    Bachelor's degree in business administration, sociology, human resources, or a closely related field OR an equivalent combination of education and experience
    Successful experience of increasing responsibility in an education, social services, human resources or related area
    Demonstrated cultural competence, sensitivity to, and understanding of the diverse academic, socioeconomic, ethnic, neurodivergent, and LGBTQIA+ backgrounds of community college students, faculty, and staff
    Experience with program planning, implementation and evaluation
    Experience with training and leading the work of others
    Experience with research, formatting, assessment and preparation of data for reports and other materials
    Experience with the use of a variety of computer software to track and monitor data
    Demonstrated skills in oral and written communication, including public speaking
    Demonstrated skill in multi-tasking, prioritizing workloads, and working independently
    Demonstrated skill in working as part of a team
    Knowledge, Skills and Abilities

    Knowledge of specific program and related college services available to students and other potential participants
    Knowledge of applicable and available community, business, governmental, and educational resources
    Skill in oral communication, including public speaking
    Skill in written communication
    Skill in short- and long-range program and event planning, program and event implementation, coordination, and evaluation
    Skill in interviewing, assessment, and evaluation
    Skill in sensitive, respectful and effective communication with people from diverse academic, socioeconomic, ethnic, neurodivergent, and LGBTQIA+ backgrounds
    Skill in establishing and maintaining effective and efficient working relationships
    Skill in research, compiling, and formatting a variety of data for reports
    Skill in the use of Microsoft Office Suite and web-based content management systems
    Ability to work effectively as part of a customer service team
    Physical Requirements


    This classification requires individual, small and large group interaction; patience, tact and sensitivity; good memory and attention to details; multiple-tasking and prioritization; flexibility and adaptability; data analysis and comparison; oral and written communication; and team work in order to perform the essential functions.

    Preferred Qualifications
    Benefits include paid holidays, vacation and sick leave.

    The District pays all or a portion of monthly medical plan premiums (depending on the coverage) and pays all of the monthly dental and vision plan premiums for employees and eligible dependents.

    Additional paid benefits include life insurance, salary continuance insurance, and an Employee Assistance Program. Classified employees participate in the Public Employees' Retirement System, a defined-benefit retirement plan through the State of California. Optional tax-deferred 403(b) and 457 retirement plans are also available.

    Open Date
    Open Date

    04/12/2024
    First Review Date
    First Review Date

    05/22/2024
    Close Date
    Open Until Filled

    Yes
    Special Instructions Summary
    Required Application Materials
    All applicants are required to submit:


    • A completed online District application form (go to to complete the application and to apply for this position).
    • A resume that details all relevant education, training, and other work experience.
    • A cover letter of no more than 3 pages that addresses the applicant's cultural competence, sensitivity to and understanding of the diverse academic, socioeconomic, ethnic, neurodivergent, and LGBTQIA+ backgrounds of community college students, faculty and staff as well as the applicant's qualifications as they relate to the requirements, knowledge, skills, and abilities listed in this announcement.


    Candidates for interview will be selected from among those who most closely meet the requirements and knowledge, skills, and abilities.

    Meeting the minimum qualifications does not guarantee an interview. As part of the interview process, candidates may be asked to demonstrate job-related knowledge and skills.

    For questions related to this posting, please contact:

    SMCCCD
    Office of Human Resources
    3401


    CSM
    Drive
    San Mateo, CA 94402

    Tel:

    Fax:

    Email:

    Web Page:
    Conditions of Employment
    Prior to employment, the selected candidate will be required to complete the following:


    • Submit official transcripts (applies to all faculty or educational administrative positions)
    • Submit verifications of prior employment
    • Satisfactory references
    • Successfully being cleared for employment through the background checking process
    In addition to background checks, the District may review publicly available information about a candidate on the Internet.

    If a candidate is aware of incorrect or inaccurate information that is available on the Internet, the candidate is welcome to address such an issue with the Office of Human Resources.


    • Present original documents for proof of eligibility to work in the United States
    • Approval of your employment by the

    SMCCCD
    Board of Trustees


    • Provide a certificate of Tuberculosis exam for initial employment.
    • Have fingerprints taken by a Live Scan computer (Clearance must be received prior to first day of employment). Please note that the California Education Code requires, in part, that community college districts shall not employ or retain in employment persons in public school service who have been convicted of certain felonies, a misdemeanor drug charge (including alcohol offenses) or misdemeanor moral turpitude (sexual offense) crime. However, consideration may be given to those whose drug convictions occurred more than five years ago. A conviction for other crimes may not necessarily disqualify you from the job for which you may be applying.
    EEO Statement

    The San Mateo County Community College District is an Equal Opportunity Employer that seeks to employ individuals who represent the rich diversity of cultures, language groups, and abilities of its surrounding communities.

    Accommodations
    Applicants who have disabilities may request that special accommodations be made in order to complete the selection process.

    Accommodation requests and a copy of the Americans with Disabilities Act applicant procedures can be made by completing our:

    Applicant Reasonable Accommodation Request Form

    Annual Security Report
    San Mateo County Community College District's (
    SMCCCDAnnual Security Report ( ASR ), required by the Clery Act, includes statistics for the previous three years concerning reported crimes that occurred on campus; in certain off-campus buildings owned or controlled by


    SMCCCD; and on public property within, or immediately adjacent to and accessible from


    SMCCCD.

    Our 2022 Annual Security Report also outlines various campus safety and security policies, such as those concerning crime reporting, prevention and response to sexual and gender violence, alcohol and drug use, crime prevention, emergency response and evacuation procedures, and other matters.

    The 2022 Annual Security Report also includes important tips to help every member of the community remain safe and avoid becoming a victim of crime.

    The 2022

    Annual Security Report

    is now available.

    You can also obtain a copy of this report by contacting the Department of Public Safety at the District Office or any of the three Campuses The report includes information about criminal activity on our campuses, emergency procedures and resources.

    Supplemental Questions

    Required fields are indicated with an asterisk (*).

    • Are you a current or former employee of a CalPERS agency?
    Yes
    No


    • If yes, are you a CalPERS retiree?
    Yes
    No


    • Do you possess a Bachelor's degree in business administration, sociology, human resources, or a closely related field OR an equivalent combination of education and experience?
    Yes
    No


    • Can you demonstrate successful experience of increasing responsibility in education, social services, human resources or a related area?
    Yes
    No


    • Can you demonstrate cultural competence, a sensitivity to, and an understanding of the diverse academic, socioeconomic, ethnic, neurodivergent, and LGBTQIA+ backgrounds of community college students, faculty, and staff?
    Yes
    No


    • Have you had work experience that includes program planning, implementation, and evaluation?
    Yes
    No


    • Do you have experience with training and leading the work of others?
    Yes
    No


    • Can you demonstrate skill in researching, formatting, assessing and preparing data for reports and other materials?
    Yes
    No


    • Do you have experience with the use of a variety of computer software to track and monitor data?
    Yes
    No


    • Can you demonstrate skill in oral and written communication, including public speaking?
    Yes
    No


    • Can you demonstrate skill in multitasking, prioritizing workloads, and working both independently as well as part of a customer service team?
    Yes
    No

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