VIP Vacation Services Coordinator - Lihue, United States - Marriott Vacations Worldwide
Description
$20.00/hr + commission + up to $300/week additional training pay* for the first 10 weeks only
Additional terms and conditions and exclusions apply. Please contact Talent Acquisition Manager, Kristal McLaren at for additional details.
Marriott Vacation Club, a leader in the vacation ownership industry, is seeking motivated individuals with concierge and telemarketing experience to join our award-wining sales and marketing team. We are currently looking for driven individuals with outgoing personalities who are financially motivated to work with guests in Marriott Vacation Club properties to promote the Marriott Vacation Club Destinations Program.
What's in it for you?
Hotel and resort discounts
Immediate eligibility for 401(k) with up to 6% discretionary company match
Uncapped earning potential (wages, monthly incentives, contests)
Positive work environment
Growth and development opportunities
What you will do?
Make pre- and post-arrival telemarketing calls while offering elevated concierge services to all arriving Owners and guests.
Schedule sales presentations and manage customer expectations.
Provide the highest level of service to exceed budgeted sales presentations and volume production goals.
Ensure that all Owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about Marriott Vacation Club products and services.
What are the requirements?
Enjoy talking on the phone and/or interacting with guests in person
Bold persuasion skills
Computer skills
Stand, sit and walk for extended periods of time
Flexible schedule including weekends and holidays
Concierge, telemarketing and/or sales experience preferred
Strong Customer Service/Relations Skills
Ability to multi-task
Front Desk Experience
Marketing Experience
Strong organizational skills
Team Player/Team Focus
Service First/Customer Service
Front Desk and/or hospitality experience
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture