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    Air Export Agent - Charlotte, United States - VetJobs

    VetJobs
    VetJobs Charlotte, United States

    4 weeks ago

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    Job Description

    ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.


    DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services.

    Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services. Visit our career site on the web at

    We have an exciting opportunity for an AIR EXPORT SPECIALIST with excellent communication and customer service skills. Accuracy and timely movement of freight and information is a key component for this position. This position will be based at our Charlotte location.


    Key Responsibilities:

    Completes coordination between all applicable parties for all air export shipments for our customers; ensures timely bookings with airline on customer behalf
    Prepares export documentation, including entry into Cargo Wise TMS, in accordance to country requirements as well as the preparation of Certificate of Origin, Cargo Manifest, NAFTA Certificate, Airway Bill and any other documents required by the customer
    Compliant filing of AES (automated electronic system) export customs
    Responsible for timely completion of export documents and coordinate with both customer and/or warehouse for timely delivery of cargo
    Communicates regularly with customer in regards to customer's shipment status as well as continuous communication with overseas to meet delivery commitments; follow-up with airline to monitor and track departure and arrival information and updates
    Ensures invoicing of rendered services is completed accurately and in a timeframe consistent with company policy.
    Ensure customer profiles are accurate and updated
    Meet all KPI's assigned and audited by the Control Tower


    Skills and Qualifications:

    Exceptional customer service skills
    Detail oriented and strong follow-up skills
    Proficient with Microsoft office (Word, Excel, Outlook)
    Air freight industry experience preferred
    Logis Air / Cargo Wise systems knowledge is a plus
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