Director of Quality - Jackson, United States - Canopy

Description

Founded in 1912 as an adoption agency, Canopy Children's Solutions is Mississippi's most comprehensive nonprofit provider of children's behavioral health, educational, and social service solutions. Canopy employs a diverse group of mission-driven individuals committed to honoring the voice of Mississippi children and families. Being an integral part of the Canopy team involves committing to the Core Values that drive our organization forward:

• The voice of our children and families always comes first
• Relationships matter and our differences make us stronger
• We take great joy in service to others
• Our families and our communities deserve our very best

Canopy has been designated a Great Place to Work for the fourth consecutive year, and is one of only eight companies in Mississippi to qualify for this certification in Canopy's employees are charged with building a healthy work culture within their teams, that focus on trust, and the collective goal of helping kids thrive and families to overcome extraordinary challenges.

We offer a comprehensive benefits package for all eligible full-time employees. Benefits include, but are not limited to:

• Competitive Compensation
• 403b Retirement Plan with Match
• Medical, Dental, Vision Insurance
• PTO/Vacation
• Employee Wellness Program and Counseling Services

Director of Quality and Accreditation Overview:

The Director of Quality and Accreditation holds the primary responsibility for development, maintenance, and oversight of the organization's Quality Management System, which encompasses organization-wide performance and quality improvement initiatives and compliance with relevant state and national standards, including licensure and accreditation requirements. In this role, the Director of Quality and Accreditation must demonstrate leadership in working with all levels of program and administrative staff to achieve aforementioned goals, be successful in fostering teamwork, and demonstrate commitment to the ongoing pursuit of excellence in service quality.

Job Responsibilities:

• Development and oversight of an organization-wide quality management system which is robust, focused, data-driven, and widely used and understood by organizational stakeholders.
• Oversight and implementation of all activities related to Joint Commission Accreditation and other national and state accreditation and licensure standards.
• Oversight of the implementation and ongoing monitoring of the organization-wide Quality Management System for appropriate accounting of quality services, performance improvement activities, innovation activities, and corrective action. Annually update/revise the Quality Management System Plan.
• Chair the Quality Management Committee, including preparation of needed data reports and materials.
• Collaborate with solution leaders to design a system for developing, collecting, maintaining and reporting relevant and meaningful key performance indicators (KPIs).
• Analyze reports and data from other sources relating to KPIs to identify and interpret trends and variances as opportunities for improvements.
• Work with Director of Measurement, Learning and Evaluation and Director of Innovation and Growth to support task forces and work groups related to performance improvement and innovation activities.
• Work with Director of PMO to track and monitor the timelines associated with the performance improvement and innovation activities.
• Development and facilitation of structure and timelines for organizational policies and plan manuals to be reviewed, revised and approved to ensure effective updating and attention to these processes.
• Work with Director of Measurement, Learning and Evaluation to support the Chair of the Professional Practice Committee of the Board of Directors.
• Attendance and participation in Core Team Meetings

Required Qualifications:

• Master's Degree in Behavioral Health and/or Administration.
• Must have seven (7) years of experience in administration, supervision and quality management/performance improvement related roles.
• Experience with Joint Commission Accreditation.
• Formal project management training or certification preferred.
• Excellent communication/presentation skills required.
• Ability to think strategically and use data to inform decision-making.
• Strong leadership and management skills, with the ability to lead and develop a team.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)