Service Sales Representative - Baltimore, United States - APi Group
Description
Reliance Fire Protection, Inc ., a subsidiary of Davis-Ulmer Sprinkler Company, is a full-service fire protection contractor with complete design, installation, inspection, testing and maintenance capability.
As a member of the Davis-Ulmer Family of Companies, we believe that investing and empowering our employees as leaders, we will develop an organization that delivers innovative solutions and services that create a superior customer experience.
The unique blend of our leader's abilities and the ownership of their work, combined with our culture and values, creates something that is simply described as the Davis-Ulmer difference.
Due to continued growth, we are looking to add a Service Sales Rep to our team in Capital Heights, MD.
The Service Sales Representative will be responsible for quoting deficiencies, estimating, and laying the groundwork for the contract sales process.
We offer competitive pay for experienced individuals.
We are owned by the APi Group, a publicly traded, multi-billion-dollar corporation based in Minnesota. This is a benefit that provides financial support and backing, world-class training, and leadership development.
We offer an industry leading benefits package that includes medical, dental, vision, and other benefits.
We are an engaged organization with strong and authentic values, with clear evidence of trust and fairness, where two-way promises and commitments are understood and fulfilled.
We hire people whose values align with ours. This is a key element of our People/Talent Development Operating Code.Many of our employees have worked with us for over 30 years. We believe if you invest in the right people, you will create long-lasting professional relationships that benefit everyone
JOB RESPONSIBILITIES:
Assists in obtaining information needed for each job such as, Purchase Order numbers, tax-exempt form, insurance certificates, deficiency information, and certified payroll information
Assists in the scheduling of inspections (monthly/quarterly/annually) per the contract with the customer and the Companies inspectors to ensure compliance with state and local codes and the customer's contract
Assists in the scheduling of service worked based on quotes signed
Collects inspection reports from the inspectors in a timely manner and ensure the correct reports are received per job order prior to billing; checks for deficiencies and quotes as necessary
Scans and uploads documents to the online document storage system to include invoices, purchase orders, contracts and other information need based on the customer
Follows up with customer on deficiencies quoted
Books and creates jobs for inspections and service calls within the system; invoices after the job is complete per the company policies and procedures
Assists with the invoicing of customers, follow-up for collections of customers for the inspection department
Responsible for customer and vendor relations
Other duties as assigned by manager
QUALIFICATIONS/ EDUCATION/ EXPERIENCE REQUIREMENTS:
High School Diploma/GED with Associate Degree preferred
Experience in an administrative setting or equivalent combination of education and experience is a plus, but not necessary
Notary public a plus
Good oral, written, telephone and customer service skills
Good time management, organizational and interpersonal skills
Ability to assist both internal and external customers
Ability to define problems, collect data, establish facts and draw valid conclusion
Ability to read, analyze, and interpret general business procedures and regulations
Moderate to advanced computer skills, with advanced proficiency in Excel
CERTIFICATES, LICENSES, REGISTRATIONS:
Valid driver's license
PHYSICAL DEMANDS and WORK ENVIRONMENT:
Mostly sedentary role with the need to move about the office to copy, scan, fax and file
Requires working on computers and phones consistently throughout the day
Davis-Ulmer and our Family of Companies offer a competitive benefits package which includes health, dental, and vision insurance, a 401K match program, employer funded profit-sharing plan and a variety of voluntary benefits.
Davis-Ulmer and its subsidiaries are affirmative action and equal opportunity employers, and do not discriminate on the basis of any legally protected status or characteristic.
Minority/Female/Disability/VeteranDAVIS-ULMER'
S ENDURING PURPOSE:
"To protect what people value most."
Equal Opportunity Employer, including disabled and veterans.
Equal Opportunity Employer, including disabled and veterans.
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