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    Sales Associate - Bradenton, United States - VSP Vision

    VSP Vision
    VSP Vision Bradenton, United States

    2 weeks ago

    Default job background
    Description

    Eye Doctor's Optical Outlets, a VSP Vision company, has been supporting the eye health of the central Florida community for more than 35 years. Our team is collectively dedicated to providing our patients with the highest level of customer service and quality eyewear at an affordable price. Offering a fun and inclusive work environment, you'll know that you're doing work that matters-helping people bring their best vision to life.

    The primary function of this role is assisting patients of Optical Outlets while supporting the Doctor and Office Manager.

    Attract and retain customers by providing unsurpassed customer service

    Greet customers and explain the process in a transparent way

    Assist patients with merchandise selection, fitting frames, and dispensing eyewear

    Solve visual problems or challenges for customers

    Managing customer transactions at time of purchase

    Serve as a center of excellence for others with a focus on Right the First Time providing outstanding patient satisfaction from the first interaction

    Assist customers in selecting frames and lenses that are best suited for their vision, lifestyle, and budgetary needs. Suggest improvements and recommend solutions to problems

    Assist other retail associates with difficult and complex areas of customer product needs and prescriptions

    Handle tasks such as taking and recording measurements, adjusting, or fitting eyewear carefully and correctly, ensuring details are thorough and exact

    Inform Office Manager of any office problems noted by staff, doctors, or patients

    Perform all tasks assigned by Office Manager

    Job Specifications

    Typically has the following skills or abilities:

    One to two years of experience in related field

    Working knowledge of MS Office package

    Demonstrated ability to successfully perform multiple tasks in a fast-paced environment

    Effective verbal communication skills to prioritize multiple tasks and to be available for incoming calls and inquiries

    Effective written communication skills to clearly document customer situations, as well as prepare letters to confirm agreements made

    Excellent interpersonal and rapport-building skills

    Ability to ask appropriate and relevant questions to identify customer needs

    Proven problem-solving, negotiations, and decision-making skills

    Ability to use appropriate discretion and judgment in applying customer/call handling guidelines

    Ability to listen, process transactions and interact with customers simultaneously in a fast-paced environment

    Preferred Skills

    Bilingual English and Spanish

    Experience as an Optician with an active Florida License

    Work Location:

    7313 52st Place East

    Bradenton, FL

    #LI-ONSITE

    #LI-VISIONCARE

    Salary Range $12 - $14

    Compensation range for the role is listed above. Applicable salary ranges may differ across markets.Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions.

    Optical Outlets Benefits Package

    To empower our employees and their families to achieve their human potential, we provide a benefits package with tools and resources to support all aspects of their health-physical, mental, emotional, and financial.

    Here's a quick overview of the standard benefits package.

    • Medical and dental insurance
    • Free vision care insurance and eyewear discounts
    • 401(k) retirement plan with employer match up to 3.3%
    • Paid vacation and holidays
    • Life, accidental, and disability insurance plans
    • EAP access for employees and family

    VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

    Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information.

    We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters.Click hereto learn about our application process and what to watch for regarding false job opportunities.

    As a regular part of doing business,VSPVision ("VSP")collects many different types ofpersonal information, including protected health information, about ouraudiences, includingmembers, doctors,clients, brokers, business partners,andemployees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.

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