- Adhere to all policies of the organization, including (but not limited to) job description, dress code, certification/licensure requirements, mission statement, HIPAA, confidentiality standard and patient's rights.
- Make a positive contribution to the organization's culture and stay up to date with organization's communications and directives.
- Must possess strong people skills to communicate effectively with patients, co-workers, Procedure Coordinator, and Service Line Director.
- Contact patient within 24 hours of receiving referral to schedule or notify of required authorization.
- Maintain contact with patient until the referral has been approved, insurance has been verified, authorization has been obtained and patient is ready to schedule.
- Schedule, confirms and maintains patient appointments in scheduling module within EMR.
- Demonstrate streamlined processes to maintain safety and quality through accurate patient identification, validates/updates Master Patient Index (MPI) according to departmental policy, protects personal health information, and accurately interprets physician orders, as evidenced by quality audits and reviews.
- Pre-register patient accounts in EMR prior to arrival.
- Scan documents to patient accounts.
- Enter detailed notes in patient accounts.
- Contact patients prior to appointment to confirm demographic information.
- Contact patients prior to appointment to confirm financial obligations.
- Work with patients and Financial Counselor to meet financial obligations.
- Contact patients prior to appointment to complete required screening forms.
- Contact patients prior to appointment to review exam prep.
- Notify providers of confirmed and canceled appointments.
- Coordinate daily schedules with ancillary departments.
- Check voice mail and e-mail daily and continuously throughout the day.
- Audit accounts daily.
- Maintain a clean, well-organized work area and adheres to infection control guidelines.
- Maintain a clean patient waiting area and adheres to infection control guidelines
- Assist patients entering and exiting the facility.
- Attend required department meetings.
- Attend required educational, compliance and safety program sessions.
- Complete required educational SWANK assignments.
- Other duties as assigned.
- High School diploma required
- Excellent customer service skills
- Excellent communication and organizational skills
- Working knowledge of computer based applications and strong PC/keyboard skills
- Must be detail oriented, able to organize paperwork and flow of patients through the registration/scheduling process while maintaining a professional image.
- Ability to multi-task
- 2 years of experience in hospital setting or medical office.
- 2 years of experience with scheduling in medical field, hospital, or physician office preferred but not required.
- Medical terminology preferred but not required.
-
Patient Access Scheduler
4 weeks ago
Cleveland Area Hospital Inc Cleveland, United StatesJob Description · Job DescriptionPOSITION SUMMARY: Schedules, confirms, and maintains patient diagnostic appointments and OP services. Performs screenings with patients for applicable exams. Notifies patients of procedure prep, direction and expected payment at time of arrival. P ...
-
Patient Access Scheduler I
2 weeks ago
Saint Francis Health System Tulsa, United StatesThe Patient Access Scheduler I (Diagnostic) coordinates scheduling of multiple outpatient diagnostic appointments across the health system. This role delivers a positive customer service experience by scheduling appointments effectively and efficient Patient Access, Diagnostic, S ...
-
Full Time Patient Access Representative
2 weeks ago
Cleveland Area Hospital Inc Cleveland, United States Full timeJob Description · Job DescriptionPOSITION SUMMARY: Responsible for the registration of all patients accessing services at Cleveland Area Hospital with emphasis on patient access/satisfaction, insurance/demographic verification, obtaining authorizations/precertification for servic ...
-
Full Time Patient Access Representative
1 day ago
Cleveland Area Hospital Cleveland, United States Full timePOSITION SUMMARY: Responsible for the registration of all patients accessing services at Cleveland Area Hospital with emphasis on patient access/satisfaction, insurance/demographic verification, obtaining authorizations/precertification for services and point of service collectio ...
-
PRN Ultrasound Tech
2 weeks ago
Cleveland Area Hospital, Inc. Cleveland, United StatesPOSITION SUMMARY: · Under the direction of the Diagnostic Imaging Director, Assistant Diagnostic Imaging Manager and/or Radiologist, provides consistent patient services using Ultrasound Imaging Modality. Performs Ultrasound procedures at a technical level not requiring constant ...
-
cna prn
3 weeks ago
Cleveland Area Hospital, Inc. Cleveland, OK, United StatesPOSITION SUMMARY: The purpose of this position is to provide general nursing care, working collaboratively with R.N., L.P.N., other C.N.A.'s and multidisciplinary team members. The C.N.A. will provide professional care for patients of all ages, gender, cultures, and background by ...
-
FT Cook
4 weeks ago
Cleveland Area Hospital Inc Cleveland, United StatesJob Description · Job DescriptionPOSITION SUMMARY: As the dietary department at Cleveland Area Hospital, we believe in serving healthy and tasty food while striving for customer satisfaction with multiple freshly prepared entrée options daily. The cook position will qualify and p ...
-
Registered Physical Therapist
2 weeks ago
Cleveland Area Hospital Inc Cleveland, United StatesJob Description · Job DescriptionCleveland Area Hospital is an independent facility half an hour west of Tulsa, Oklahoma. The hospital offers emergency, laboratory, radiology, inpatient care, outpatient infusion, and nurse care services, a fully equipped rehabilitation center, an ...
-
PRN Ultrasound Tech
2 weeks ago
Cleveland Area Hospital Inc Cleveland, United StatesJob Description · Job DescriptionPOSITION SUMMARY: · Under the direction of the Diagnostic Imaging Director, Assistant Diagnostic Imaging Manager and/or Radiologist, provides consistent patient services using Ultrasound Imaging Modality. Performs Ultrasound procedures at a techn ...
-
Registered Nurse
3 weeks ago
Cleveland Area Hospital Inc Cleveland, United States Full timeJob Description · Job DescriptionPOSITION SUMMARY: The purpose of this position is to provide general nursing care and leadership, working collaboratively with physicians and multidisciplinary team members. The R.N. will promote and restore patient's health as they assess, plan, ...
-
RN- MED-SURG
2 weeks ago
Cleveland Area Hospital Inc Cleveland, United StatesJob Description · Job DescriptionPOSITION SUMMARY: The purpose of this position is to provide general nursing care and leadership, working collaboratively with physicians and multidisciplinary team members. The R.N. will promote and restore patient's health as they assess, plan, ...
-
lpn
2 weeks ago
Cleveland Area Hospital Inc Cleveland, United StatesJob Description · Job DescriptionCleveland Area Hospital is an independent facility half an hour west of Tulsa, Oklahoma. The hospital offers emergency, laboratory, radiology, inpatient care, outpatient infusion, and nurse care services, a fully equipped rehabilitation center, an ...
-
registered nurse
3 weeks ago
Cleveland Area Hospital, Inc. Cleveland, OK , USA, United States Full timePOSITION SUMMARY: The purpose of this position is to provide general nursing care and leadership, working collaboratively with physicians and multidisciplinary team members. The R.N. will promote and restore patient's health as they assess, plan, implement, delegate, evaluate, do ...
-
Registered Nurse II
3 weeks ago
State of Oklahoma Cleveland, OK, United StatesJob Posting Title · Registered Nurse II · Agency · 340 OKLAHOMA STATE DEPARTMENT OF HEALTH · Supervisory Organization · 340 District 10 · Job Posting End Date (Continuous if Blank) · May 27, 2024 · Note: Applications will be accepted until 11:59 PM on the day prior to the posting ...
-
cna prn
2 weeks ago
Cleveland Area Hospital Inc Cleveland, United StatesJob Description · Job DescriptionPOSITION SUMMARY: The purpose of this position is to provide general nursing care, working collaboratively with R.N., L.P.N., other C.N.A.'s and multidisciplinary team members. The C.N.A. will provide professional care for patients of all ages, ge ...
-
Executive Director
2 days ago
Diakonos Group Hallett, United StatesCome work for a company that cares and appreciates its staff and helpus strive to be the difference makers and a guiding light in our profession. Weare searching for attentive, kindhearted health professionals regardless of theposition to help us care for our phenomenal residents ...
-
Patient Access Representative
2 weeks ago
Medasource Tulsa, United StatesPosition: Patient Access Representative · Location: Onsite, in Tulsa, OK · Duration: Contract · Openings: TBD · Start Date: ASAP · Shift: Evening/Weekends Shift · 20-40 Hours Weekly · Position Summary: Provides support in lead capacity for technical and administrative activities. ...
-
Locum Physician
5 days ago
LocumJobsOnline Tulsa, United States Full timeLocumJobsOnline is working with CompHealth to find a qualified Gastroenterology MD in Oklahoma City, Oklahoma, 73112 · About The Position · When it comes to finding the perfect locums assignment, sometimes it's all about who you know. CompHealth has been around for a long time an ...
-
Team Coordinator
1 week ago
Agape Care Group Tulsa, Oklahoma, United States PermanentOverview: · Join Our Team as a Team Coordinator · Are you a leader committed to creating meaningful patient experiences? Do you have strong organizational and people skills? · We are looking for a team coordinator ready to lead and serve. As a team coordinator, you will be respo ...
-
Ascension Tulsa, United States Full time, Part timeAscension St. John Rockford Medical Access Clinic, part of Ascension Living brings it all together for you at our beautiful community. You will have access to personalized care, exceptional services with a balance of city comforts, cultural opportunities and more, in our communit ...
Patient Access Scheduler - Cleveland, United States - Cleveland Area Hospital, Inc.
Description
POSITION SUMMARY: Schedules, confirms, and maintains patient diagnostic appointments and OP services. Performs screenings with patients for applicable exams. Notifies patients of procedure prep, direction and expected payment at time of arrival. Pre-registers accounts and updated demographics for all scheduled patients.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function
PRINCIPAL JOB DUTIES AND RESPONSIBILITIES:
EQUIPMENT:
Computer and Printer
Copy Machine
Fax Machine
Telephone
EDUCATIONAL/SKILLS REQUIRED:
This position could have access to patient confidential records and must comply with HIPAA regulations as well as Compliance Policies.
WORKING CONDITIONS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; sit for prolonged periods of time; walk; use hands to finger, handle or feel; and reach with hands and arms.
Must be able to push and pull using appropriate body mechanics techniques. Utilizes good hearing, vocal and visual skills. Occasionally requires bending and stretching. May be exposed to communicable diseases.
The above statements reflect the general details considered necessary to describe the principal function of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent to this position.
