- Brand Relationship Management: Establish and maintain close relationships with brand clients, understand their needs, provide personalized service, and ensure customer satisfaction and loyalty.
- Live Stream Data Analysis: Develop comprehensive live stream rules. Be responsible for organizing and analyzing live stream data, closing reports, and achieving live stream sales targets.
- Business Growth: Identify opportunities for account growth, drive sales revenue growth, and achieve individual and team sales targets through increased sales revenue.
- Sales Strategy: Develop and execute sales strategies, including prospecting new clients, negotiating contract terms, and managing sales progress to ensure sales targets are met.
- Client Support: Promptly address brand issues and complaints, provide efficient solutions, maintain smooth communication with clients, and maintain good customer relationships.
- Internal Coordination: Responsible for managing the company's internal team, planning and following up on live stream effectiveness, and working closely with internal teams to meet client needs.
- Market Analysis: Collect and analyze market information and competitor dynamics and provide market insights and feedback to inform sales strategy and product optimization.
- Bachelor's degree or above in Marketing, Business Administration, or a related field.
- 3 years experience in the live streaming industry, familiarity with live streaming platforms, and market trends are preferred.
- Excellent communication and negotiation skills, capable of effectively managing client relationships and problem-solving.
- Strong team spirit, able to coordinate with internal teams to achieve sales targets.
- Proficiency in office software and good data analysis skills.
Account Manager - Bellevue, United States - Sellery, Inc
Description
About Us
Sellery, Inc. is one of the first TikTok officially invited shopping partners. We are an international team passionate about e-commerce and digital media. We are currently ranked in the top 1 of live-stream shopping partners in the US.
We are seeking passionate and talented Account Managers to join our team. As a TikTok Account Manager, you will play a key role in the live shopping channel on TikTok, leading operations to achieve excellence and ensuring the delivery of high-quality online products. This position is based in Bellevue, Washington, involving client management, sales strategy formulation, leading TikTok live streams, tracking revenue data, optimizing resources, and maintaining effective communication with clients and team members.
Role Overview:
The Account Manager in the live-streaming industry plays a crucial role in building and maintaining relationships with clients. This position aims to enhance customer satisfaction, explore business growth opportunities, and achieve sales targets. We are looking for enthusiastic, experienced candidates who can understand client needs and meet expectations by providing high-quality service and solutions.
Responsibilities:
Qualifications:
Salary and Benefits:
Compensation: 70,000-90,000 Annual
Location: Bellevue, WA 98004
Please submit your resume and a cover letter detailing your relevant experience and why you are the ideal candidate for this position to
公司介绍
Sellery, Inc是TikTok官方邀请的首批直播购物合作伙伴之一。我们是一个对电子商务和数字媒体充满激情的国际团队,刚刚完成了天使轮融资。我们已经在英国的直播购物领域排名前三。在过去的五个月里,我们在美国的TikTok直播时尚类别中排名第一。
我们正在寻找充满激情和才华的客户经理加入我们的团队。作为TikTok客户经理,您将在TikTok的直播购物频道中发挥关键作用,领导运营团队实现卓越运营,确保提供高质量的在线商品。这个职位位于华盛顿州贝尔维尤,涉及客户的维护,销售策略的制定,领导TikTok直播、跟踪营收数据、优化资源以及与客户和团队成员保持有效沟通等关键职责。
职位概述:
直播行业客户经理在公司中扮演着至关重要的角色,负责与客户建立并维护良好的关系。该职位旨在促进客户满意度,挖掘业务增长机会,并实现销售目标。我们正在寻找热情、有经验的候选人,他们能够理解客户需求,并通过提供优质服务和解决方案来满足客户期望。
职责和任务:
品牌关系管理:建立并维护与品牌客户的紧密关系,理解客户需求,为客户提供个性化的服务,确保客户满意度和忠诚度。
直播分析:制定全案直播规则,负责直播数据整理分析,结案报告,完成直播销量目标;
业务增长:发现客户账户的增长机会,推动销售额的增长,通过销售额的增长来实现个人和团队的销售目标。
销售策略:制定并执行销售策略,包括寻找新客户、谈判合同条款、管理销售进展等,确保销售目标的实现。
品牌支持:及时处理品牌方问题和投诉,提供高效的解决方案,保持与客户的沟通畅通,维护良好的客户关系。
内部协调:负责公司内部自有团队的管理.直播效果的策划跟进及把控,与内部团队密切合作,确保客户需求的满足。
市场分析:收集并分析市场信息和竞争对手动态,提供市场洞察和反馈,为制定销售策略和产品优化提供参考。
任职资格:
本科或以上学历,市场营销、商务管理或相关专业优先。
3年以上直播行业相关经验,熟悉直播平台和市场趋势者优先。
出色的沟通和谈判能力,能够有效管理客户关系和解决问题。
具备团队合作精神,能够与内部团队协调合作,共同实现销售目标。
熟练运用办公软件,具备良好的数据分析能力。
薪资待遇:
如果您对直播行业客户经理职位感兴趣,并且满足以上条件,请将您的简历发送至我们。我们期待您的加入,一起共同实现事业的成功