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Care Coordinator 1-Hepatology - Portland, United States - OHSU
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Description
Department Overview The OHSU Digestive Health Center offers patients an interdisciplinary team approach to the prevention, detection, and treatment of digestive disorders.
The Care Coordinator role provides a wide range of clinical support duties and is an integral part of the medical care team.
The Care Coordinator performs clinical administrative and technical functions that is critical within the department of Gastroenterology.This position will ensure that the patient care is seamless and that the continuity of care is achieve for every patient.
The main tasks are to systematically bridge gaps between numerous services necessary for patient care such as laboratory and imaging, specialty care, primary care, social work and communicate the plan to the patient and patient's representative.
This position also supports providers daily by performing clinical administrative duties within their scope such as order entry, managing lab results, scheduling appointments and coordinating.
This position will also support the clinical team by reviewing scheduled appointments and coordinating the needs prior, during and after the visit.
This role will work under the clinical direction of the physicians and nurses and directly reports to the Clinical Support Supervisor.
Function/Duties of Position Patient Care ManagementMonitors the Epic in Basket messages and ensures timely response is received by patient, providers and answers messages within their scope.
Monitors refill request received in Epic and from Right fax and manages this efficiently to avoid disruption in patient care.
Manages Prior Authorization and processes appeals appropriately. Insures all needed testing is resulted and in the patients EMR prior to appointments/procedures. Care coordinationResponds to patient questions in Mychart, phone calls, emails, and faxes in regards to scheduling or care issues within scope.
Documentation/Data Management
Two years' experience in a hospital or hospital based clinic setting Current BLS certification at hire, AND One of the following four: 1.
Completion of a nationally recognized accredited medical assistant training program, including a practicum (externship) of at least 160 hours, OR 2.
Successful completion of a formal medical services training program of the United States Armed Forces, OR 3.Current Oregon Emergency Medical Technician (EMT) license (basic or advance) and national EMT registration with the National Registry of Emergency Medical Technicians (NREMT), OR 4.
Current Oregon Practical Nurse License OR For those completing medical assistant training or formal military medical services training as referenced above in 1 and 2, the following is also required (Those qualifying under the EMT or LPN or Dental Assistant qualification are exempt from this requirement.) MA certification received from a nationally recognized and accredited certifying body, upon hire or by the completion of the probationary period or internal job change evaluation period, as appropriate.
Currently, these include:
The American Association of Medical Assistants (AAMA), awarding the Certified Medical Assistant (CMA.) The American Medical Technologists (AMT), awarding the Registered Medical Assistant (R.M.A.) Created 1/2019 Updated 10/2020 The National Center for Competency Testing, awarding the National Certified MA (NCMA.) The National Health Career Association, awarding the Certified Clinical Medical Assistant (CCMA.) Any applicable certifications or licensures must be maintained for the duration of employment.
In addition to receiving the appropriate certification noted above, Medical Assistants will be required to successfully demonstrate competencies prior to completion of probation or the internal job change evaluation period, as appropriate.
Ability to work independently and as a member of the team, including leadership. Knowledge of patient flow and back office functions. Ability to effectively and efficiently perform chart scrubbing and panel outreach activities. Demonstrated strong analytic skills, including displaying and interpreting data. Proficiency with EPIC, Microsoft Office including Excel, Word and Power Point.Ability to manage time sensitive competing Preferred Qualifications 1 year of experience as a certified medical assistant in an ambulatory clinic specifically in Gastroenterology and performing job duties that are the same or equivalent to a care coordinator.
Bilingual Computer skills, including EHR Well versed in Epic and Care Everywhere All are welcome Oregon Health & Science University values a diverse and culturally competent workforce.
We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status.
Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at or