Training Specialist - Hanover, United States - Abacus Solutions Group

Description

Our client is looking for a Training Specialist. This is a 4-month temporary position

Responsibilities:

• Design, develop, and facilitate training and learning programs for all levels of staff including, Mandatory training, Learning management system documentation, Employee manual development, Users guide and instruction preparation, and leadership management training.
• Conduct and prepare needs assessment and analysis.
• Manage program training surveys.
• Supervise program evaluations to ensure program facilitation and documentation.
• Facilitate training in person (ILT) and/or virtual instruction using MS Team video conferencing platform.
• Adopt strategic decisions with the customer in mind.
• Determine how the culture of the organization plays a part in customer centricity.
• Measure customer success via KPIs (Key Performance Indicators) & metrics.

Requirements:

• Bachelors degree from an accredited college or university with a major in Education/Training
• At least 5 years of experience in facilitating training.
• Knowledge and application of (Cornerstone) learning management systems, Adobe Captivate, and HTML.
• Excellent verbal and written communication and presentation skills.
• Proven track record of designing and implementing course materials.
• Demonstrated ability to effectively communicate and successfully collaborate with both technical and non-technical users, professionals, and Subject Matter Experts.

Compensation: $ $40.00 per hour