Cashier, Zouk Nightclub - Las Vegas, United States - Resorts World Las Vegas

Description

Overview:

Summary Statement:

The Cashier greets Guests, answers phone calls and tenders checks in a timely, accurate and efficient manner in a high volume pool/ nightclub atmosphere. Works in an efficient and professional manner while maintaining a positive attitude and delivering superior Guest service at all times.

Primary Job Duties: Includes but is not limited to:

• Greet, interact, entertain and serve Guests courteously and in a timely manner with an upbeat attitude.
• Respond to Guest inquiries and requests in a courteous and polite manner.
• Maintain line of sight/atmosphere control by circulating through your work area throughout shift.
• Respond to Guest concerns/complaints regarding service or beverages and correct errors or resolve complaints with a positive attitude.
• Maintain knowledge of all retail offerings and is ability to suggestively sell and attend to guest needs.
• Responsible for the control of guests checked-in belongings through a ticketing system and proper care and custody of guests garments.
• Handle all payments including room charges, cash, credit card, comps etc. through the POS system.
• Process Guest payment and checks by cash, credit card, venue comps and all other tender types through POS terminal functions.
• Responsible to ensure accurate accounting of all bar monies and independent banking procedures.

Competencies: Includes but is not limited to:

• Working knowledge of POS systems (ex: Micros, UrVenue, etc.).
• Ability to work varied shifts, including nights, weekends and holidays.
• Ability to effectively communicate in English.
• Polished appearance and demeanor.
• Excellent customer service skills.

Preferred:

• Previous experience working in a day club or nightclub.
• Previous experience working in a large, luxury resort setting.

Minimum Education and Experience:

• Must be 21 years of age
• At least one year of previous cash handling experience in a similar or related field.

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States.
• Nevada Gaming Control Board Registration