Information Technology Support Specialist - Leesburg, United States - AVASO Technology Solutions

    Default job background
    Description

    AVASO is an IT solution provider with coverage in more than 150 countries as well as global distribution capabilities. We have a proven track record of success providing best-of-breed technology solutions to enterprises of all sizes, including some of the worlds largest brands.

    Website:

    Position: IT Support Specialist

    Location: Leesburg, VA, USA

    Position type: Full-time Contract

    Roles & Responsibilities:

    Set up workstations with computers and necessary peripheral devices (routers, printers etc.)

    Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality

    Install and configure appropriate software and functions according to specifications

    Develop and maintain local networks in ways that optimize performance

    Ensure security and privacy of networks and computer systems

    Provide orientation and guidance to users on how to operate new software and computer equipment

    Organize and schedule upgrades and maintenance without deterring others from completing them work

    Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)

    Maintain records/logs of repairs and fixes and maintenance schedule

    Respond, troubleshoot, and resolve L1, L2 issues

    Manage and maintain network operations of multiple vendors through effective installation and configuration

    Qualifications & Requirements

    Exceptional technical and troubleshooting skills

    Excellent written and verbal communications skills.

    Comfortable operating in a fast-paced environment with minimal supervision.

    Work permit