VP of Account Services - New York City Metropolitan Area
1 month ago

Job summary
The Vice President of Account Services is responsible for leading client service delivery and communication to ensure client needs are met profitably and consistently.
+Responsibilities
- Serve as the senior point of contact and escalation for existing client relationships, including service and contract-related issues
- Partner with Operations leadership to communicate client needs, service level feedback, and operational changes
,+
- ,+
- Bachelor's degree required/li>, +
- 7–10 years of experience driving process improvement using data, analytics, and performance metrics / li>, + ,/ul>,
Job description
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