Operational Enablement Specialist - Remote
15 hours ago
Job description
About AutoFi AutoFi is the leading provider of digital commerce technology that powers the sales and finance experiences for the most innovative brands and dealers in automotive. The AutoFi platform enables a more transactional buying experience with $4B in funded loans processed through AutoFi annually. AutoFi's dynamic selling platform empowers dealers to sell vehicles more efficiently and profitably, both online and in the showroom. We are funded for years of future growth and backed by investors including Crosslink Capital, Santander Holdings USA, SVB Financial Group, Ford, BMW iVentures and JP Morgan ChaseOur team is diverse - spread out across the U.S. and Canada, we have backgrounds from finance and technology as well as deep experience in all areas of the auto space. We're empathetic, gritty, curious, and humble owners of this business and are supported by some of the biggest names in the auto and financial industries as commercial partners. We've never been more excited about the opportunity in front of us to help transition the auto industry from offline to online. If changing a trillion-dollar industry sounds exciting, we'd love to hear from you
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About the Role The Operational Enablement Specialist is expected to play a pivotal role in designing, provisioning and maintaining both foundational and advanced learning experiences that enable both human teams and AI-driven systems. This role will report into the Head of Operations, and partner closely with personnel across the business to own the full lifecycle of enablement content including new hire onboarding, revenue generating activities, Product/Service offerings, operational and technical support activities. You will be responsible for information gathering and analysis through design, development, delivery and continuous improvement across a wide range of topics. This will include employee engagement in growth strategies and behaviors, internal systems and processes, as well as successful Product configuration to meet Dealership needs across varying business models and their requirements. You will create high-quality enablement materials optimized for both human learning and AI comprehension, ensuring consistent, accurate and scalable knowledge, inclusive of training an AI Agent to accurately interpret, reason through, and answer complex operational and industry specific questions
Candidates must be self-driven, have the ability to lead, motivate and drive results within cross departmental teams that they do not directly manage. They must have strong communication and presentation skills, be well organized, attentive to fine details, able to work under pressure and have comfort persevering under ambiguity. Each member of our team is challenged to contribute in a variety of capacities across the entire organization and show their individual strengths, from product to customer experience
Responsibilities
Qualifications
What's in it for you:
We offer full training and a competitive total rewards package along with great benefits Medical, Dental & Vision coverage - 100% premium coverage for employee / 50+% for dependents Flexible work hours Remote environment Competitive pay Visionary leadership team Growth opportunities within a dynamic culture Wellness & cultural initiatives (fitness challenges, wellness webinars, virtual games, regional activities, etc Up to $1K per year for employee professional development Stock options - we are all owners
Individual compensation decisions are based on a number of factors, including the candidate's experience and qualifications and local market conditions. Please note, the foregoing salary range does not reflect an employee's total compensation package, which may include bonus, company equity, and health benefits
AutoFi is an equal opportunity employer. Individuals seeking employment are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances
Personal Information submitted as part of your application is subject to our website privacy policy, located
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