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Joplin

    Dedicated Fleet Manager - Joplin, United States - TMC Transportation

    Default job background
    Transportation / Logistics
    Description

    TMC Transportation is the nation's largest employee-owned, open deck transportation company. Founded in 1972, and headquartered in Des Moines, Iowa, TMC provides expert transportation services and supply-chain management solutions throughout the 48 contiguous states. If you're seeking a rewarding career at a dynamic company built on integrity, innovation and dedication to quality and customer service, then join us in our Destination of Excellence.

    TMC Offers:

    • Competitive Salary
    • Comprehensive Benefit Package
    • 401(k) Plan
    • Employee Ownership - ESOP
    • Generous Vacation Package

    TMC Transportation has an immediate full-time opening for a Dedicated Fleet Manager working out of our terminal in Joplin, Missouri.

    SHIFT: Monday-Friday, Days

    PRIMARY FUNCTION:

    The primary function of a Dedicated Fleet Manager is to utilize coaching and leadership skills to manage dedicated drivers and achieve specific goals. These goals include meeting pick-up and delivery requirements, maximizing revenue, driver productivity and other established company goals, retaining drivers, and achieving an excellent safety record.

    DUTIES AND RESPONSIBILITIES:

    • Review driver check calls to determine driver location and estimated delivery times
    • Receive load assignments from Customer Service and review to ensure the appropriateness of such driver work assignments
    • Dispatch loads to the drivers (issue load information, loading instructions, directions, routing, and fuel information)
    • Call customers to obtain directions information and schedule loading/delivery appointments, as necessary
    • Notify Customer Service Department of issues/changes that might impact customer expectations or affect load assignments
    • Promote safety throughout all areas of operations, including the dispatching of loads in accordance with the drivers hours of availability
    • Focus on driver retention by understanding driver requirements/preferences, by monitoring driver performance to ensure driver requirements are being met, and by keeping drivers informed and motivated
    • Identify, track, and resolve performance issues by conducting driver evaluations and driver route and hold meetings
    • Resolve driver conflicts, problems, and requests with respect to matters such as, home time, pay, equipment, and load assignments
    • Ensure the awareness of and enforce company policies
    • Maintain records pertaining to driver performance and productivity
    • Other duties may be assigned

    MINIMUM QUALIFICATIONS/EXPERIENCE:

    • Four-year degree, preferably in Transportation and Logistics, and/or relevant experience in transportation or related field
    • Fluent in computer applications and keyboard proficiency
    • Ability to function in a fast-paced work environment and tolerate stress
    • Ability to plan, organize, be attentive to detail and possess and strong problem-solving skill
    • Excellent interpersonal skills, including good listening skills
    • Possess courteous, yet assertive telephone personality


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