Patient Services Associate II - Turnersville, NJ
1 week ago

Job summary
The Patient Services Associate (PSA) II enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department.
Responsibilities
- Processes check in and/or check out, point of service activities and/or scheduling of patient appointments via EPIC.
- Obtains pre certifications and/or pre authorizations for procedures.
- Maintains efficient flow of practice and escalates patient and/or provider concerns as appropriate.
- Greets and interacts with patients/visitors in a professional manner, on phone or in person.
Job description
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