- Provide customers with the highest levels of service and professionalism ensuring customer satisfaction
- Act as a liaison between customers and management
- Provide client account status or details via inbound or outbound calls
- Research and resolve customer inquiries and request
- Attend one-on-one feedback sessions on business performance and participate in team meetings
- Participate, support and/or coordinate Customer Service, Marketing and other projects related to our Third Party business.
- 3+ years of business to business customer service experience
- College courses or degree preferred.
- Proficiency with Microsoft applications such as Word, Excel, and Power Point
Client Services Specialist - Plano, United States - Public Storage
Description
Since opening our first self-storage facility in 1972, Public Storage has grown to become the largest owner and operator of self-storage facilities in the world. With thousands of locations across the U.S. and Europe, and more than 170 million net rentable square feet of real estate, were also one of the largest landlords.
Weve been recognized as A Great Place to Work by the Great Place to Work Institute. And, our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.
Were a member of the S&P 500 and FT Global 500. Our common and preferred stocks trade on the New York Stock Exchange.
We have an opportunity for a Client Services Representative. You are the right person for the job if you are resourceful, love helping people, compassionate with customers, listen well, and are good at addressing customer inquiries regarding company services. Most of all, you represent the company well by delivering stellar service and enjoy providing resolution in a positive manner.
Responsibilities: