it quality assurance - Tumwater, United States - State of Washington

Description

Salary: $87, $117,588.00 Annually

Location : Thurston County - Tumwater, WA

Job Type: Full Time - Permanent

Remote Employment: Flexible/Hybrid

Job Number:

Department: Dept. of Labor & Industries

Division: Information Technology - Strategic Investments Office

Opening Date: 04/29/2024

Closing Date: 5/29/2024 11:59 PM Pacific

Description

Our Mission: Keep Washington Safe and WorkingOur Values: Customer Focus, One L&I, Respect, Diversity, Equity and Inclusion, Learning and Growth, Reliability

Do you thrive in using independent decision making to conduct software testing and QA activities across large, high-impact high-risk IT and enterprise-wide projects? Do you enjoy using technical and analytical expertise across broad ranges of knowledge and experience to provide guidance for less-experienced staff by serving as the go-to mentor for a Software Testing Community of Practitioners? If so, this may be just the job for you

This position reports to the Testing and Quality Assurance Office Manager. The position serves as technical expert, responsible for implementing and support of enterprise level software testing activities across L&I. This position contributes to the mission of our IT Department, by ensuring adherence and consistency to accepted software quality standards and practices.

This position is responsible for developing sustainable IT software testing processes and plans, developing test scenarios with associated manual and automated test scripts based on system specifications, executing and tracking test cases, and overall system regression testing. This position plans, executes, and delivers QA and software testing solutions that provide business value by ensuring the stability, quality and effectiveness of systems and processes that support our end-users, customers and partners. This position applies expert QA technical knowledge and skills to mentor developers, analysts, and testers, as well as collaborating closely with the QA Manager in relevant test efforts.

The incumbent will lead stakeholders through the testing phases of a project and trains teams and other trainers for the end-user solution, as well as handling all Testing as a Service (TaaS) requests. This includes maturing testing practices at L&I through creating, delivering and supporting robust testing processes and methodologies.
Duties

• Required:
• Senior for Testing and QA, including:
  • Applies expert knowledge of business processes to monitor and support the work performed by the Testing & Quality Office (TQO).
  • Provides expert level consultation and analysis of system conformance.
  • Analyzes complex issues and uses understanding of business processes.
  • Serves as lead tester for enterprise-wide projects and on efforts involving high risk, visibility and/or complexity.
  • Applies strategic expertise together with comprehensive knowledge of industry recognized testing practices.
  • Serves as the technical expert for internal staff, as well as partnering with third-party vendors, Federal, or other State Agencies.
  • Trains staff on all aspects of technical software testing and applied quality assurance.
  • Conducts detailed analysis and research.
  • Partners and lends expertise with the QA Manager.
  • Applies advanced technical knowledge and experience to direct the work of the Test Analysts and responding to issues escalated by the Test Analyst's for resolution

Test Process Management, including:

• Document the testing methodology and processes to be applied across project and product teams.
• Guide and support product teams in conducting software testing within industry recognized practices.
• Ensure test data management and versioning controls are appropriately applied within test environments.
• Defines, directs, and maintains change for multiple test environments.

Test Planning and Development Lead, including:

• Develops and/or reviews risk-based test plans and approaches using expert technical knowledge of software testing.
• Identify test requirements such as test environment, test data needs, and integration to ensure testability.
• Conduct and execute variety of functional and non-functional testing.
• Implement and support appropriate maintenance of test case libraries/suites for re-use and regression testing.
• Coordinate and actively assist with user acceptance efforts to ensure user requirements and business need are met.
• Can assign software testing tasks to TQO team members and reviews progress of assigned tasks.
• Collaborates with IT Division project managers and other project stakeholders.

Manual and Automated Test Development, including:

• Convert manual tests to automated test scripts where possible.
• Develop and manage the test data library. Assess, install, configure, and utilize specialized manual and automated testing tools as well as API Test Automation frameworks.

Specialized Load and Performance Testing, including:

• Isolate and troubleshoot bottlenecks within the Test environment and/or software enhancement.
• Assess, install, configure, and utilize specialized performance testing tools.

Manual and Automated Test Case Management, including:

• Organize test case libraries by product/feature.

Test Execution, including:

• Applies technical knowledge of mainframe and web databases, graphical user interfaces, system requirements development, IT project management and knowledge of State and Federal statutes, policies and regulations.

Defect Management including:

• Manage defects identified through the Software Development Lifecycle (SDLC) including identification, retesting implemented solutions, regression testing other code that may be impacted, and then determining issue closure.
• Analyzes the defect and to applies expert level knowledge and experience of business processes to develop a solution.

Test Reporting, including:

• Develop and manage traceability matrices and testing metrics.
• Provide measures and metrics on conformance and non-conformance costs for reporting to project and business stakeholders.

Test Driven Development, including:

• Use advanced technical knowledge of the Software Development Lifecycle (SDLC) to assist L&I with adopting Test Driven Development (TDD) practices.

Communication, including:

• Work closely with staff on assigned agile teams, with multiple cross-functional teams, and with other internal and external stakeholders. Collaborate closely with other technical experts in the IT Division, as well as with business stakeholders across the agency.
• Works with technical staff, production control and the data management teams to resolve any system issues.
• Consults with internal and external IT teams to review how they applied new technology in their processes.

Standardize Software Testing Processes and tools including:

• Standardize and define software testing practices at L&I used by projects and product teams as assigned by applying advanced technical knowledge and application of industry standard software testing practices.
• Applies expertise in researching and recommending new technology and tools.

Qualifications

Required:

• Bachelor's degree in Computer Science, Business Administration, or related field

AND

• Seven years of professional IT testing experience *Professional IT experience may substitute year for year for education.

AND

• Minimum of four years' experience with
  • Various types of software testing such as: system, integration, data validation, user acceptance, scalability, performance, stress, load, and regression.
  • Functional and non-functional software testing methodologies used throughout the Software Development Lifecycle (SDLC) with test-driven development practices and a deep understanding of CI/CD.
  • Writing and executing test plans, test scenarios, test cases, automated test scripts, experience creating Test Automation Frameworks, and documentation and interpretation of test results.
  • Analyzing functional design requirements and/or user stories and developing use case scenarios.
  • Configuring and managing various software testing tools for development of manual test cases and automated test scripts, managing test cases libraries, tracking defects, and reporting on test statuses.

OR

• Any combination of education and professional IT testing experience totaling eleven years.

Preferred

• Three (3) years' experience
  • Applying Agile/Scrum and/or other modern software development methodologies to test-driven development practices.
  • With Visual Studio or other Integrated Development Environment (IDE), Team
  • Developing and executing Structured Query Language (SQL) queries.

Possesses professional certification for quality assurance or software testing, or similar common body of knowledge such as International Software Testing Qualifications Board (ISTQB)

Certified Tester Foundation Level (CTFL) software testing certification

Certified Software Test Engineer (CSTE), etc.

Supplemental Information

Things You Need To Know

To help you maintain a proper work-life balance, teleworking is one of the work schedule options for this position. L&I also offers flexible custom work schedules.

State employee who meet the qualifications will become eligible for a generous retirement package at the end of the employee's career. Click on the "Benefits" tab to learn more.
At L&I, your voice matters. In addition, L&I is a diverse state agency dedicated to the safety and health and security of Washington's 3.3 million workers. Take a look at this and learn more about why L&I is an employer of choice.

We offer hybrid and remote work options. Remote work from a state outside of WA, requires approval.

Application process

We will contact the top candidates directly to interview for this position. Because we base the selection on information provided by you, it is in your best interest to identify the knowledge, skills, and abilities that address the mandatory and desirable qualifications described in the announcement.

Please include the following documents with your application AND please pay special attention to the wording in #1:

1. A cover letter listing each required qualification with supporting detail on how each requirement is met through your experience and/or training.
2. A current resume detailing applicable experience and education.
3. A list of at least three professional references with current telephone numbers. (please place these within your application). Failure to do so will result in an incomplete application. *Please note: we will never call any reference without your written authorization

Please do not attach or place any information about your vaccination status, including disclosure of leaving employment due to a vaccination requirement for COVID -19, within the application, resume, or cover letter. If you do, we will have to reject your application to safeguard others from receiving your confidential information. You will have to remove the confidential information before you can apply again.

Background Check Notice

Prior to a placement in this position, a background check, including criminal history record will be conducted. Information from your background check will not necessarily preclude employment but will be considered in determining your eligibility to perform the requirements of the position.

Other information

• A job offer is contingent upon completion of a background check that includes a criminal record review.
• For positions requiring travel, you must have a valid unrestricted driver's license and have insurance if driving a privately owned vehicle on state business.
• This position is represented bytheWashington Federation of State Employees (WFSE).
• Candidates who are offered a job with L&I must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.
• The Department of Labor & Industries complies with the employment eligibility verification requirements of the federal employment eligibility verification form, I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form on the first day of employment.
• Please note: L&I may use this announcement to fill multiple permanent and/or non-permanent positions.
• IT position applicants selected to move forward in this hiring process will receive an email skills assessment invitation within 3 weeks of your application being accepted. An applicant may complete the assessment when ready, but the invitation to complete the assessment will expire 5 days after the invitation was sent. Once you start the assessment, you will be required to complete it. You cannot start your assessment and then come back to it later. Please look in your email inbox or spam as these invitations are sent by CodeSignal.
• Sign up for L&I Job Alerts to receive information about our newest openings: GovDelivery

Did You Know?

Washington is to live, play, and work, according to U.S. News Join the L&I team and enjoy all the Evergreen State has to offer.

In addition to offering a positive balance between life and work, L&I provides one of the most competitive benefits packages in the nation. We also believe your voice matters. We value our employees and their work-life balance by encouraging flexible schedules. L&I is a diverse state agency dedicated to the safety and health and security of Washington's 3 million workers.

Veterans Preference

Applicants wishing to claim Veterans Preference should attach to their application a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs. Please blackout any personally identifiable data such as Social Security numbers. For further information, contact L&I's

Diversity, Equity, and Inclusion Employer

L&I employees come from all walks of life. We strive to hire great people from a wide variety of backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We believe in the importance of recognizing the value each of us contribute to the success of the agency mission. Having a diverse workforce is this agency's greatest resource of strength and knowledge. It is through the combination of talents and abilities that we can pursue finding effective measures to provide the best customer service. We are committed to building a diverse and inclusive workplace for everyone and we strongly mean everyone.

The State of Washington is an equal opportunity employer. Persons with a disability who need accommodation in the application process or testing process, or those needing this announcement in an alternative format, may call TTY users should first call 711 to access the Washington Relay Service.

You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our award-winning diverse and inclusive organization.

For more Information

If you have any questions regarding this announcement, program, or the agency please contact Steve Camerer at

More than Just a Paycheck
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.

Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.

Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.

Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.

Sick Leave
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.

Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.

Vacation (Annual Leave)
Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.

Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.

Pay status includes hours worked, time on paid leave and paid holiday.

As provided in , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC

Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.

Military Leave
Washington State supports members of the armed forces with 21 days paid military leave per year.

Bereavement Leave
Most employees whose family member or household member dies, are entitled to three (3) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.

Additional Leave
Leave Sharing

Family and Medical Leave Act (FMLA)
Leave Without Pay

Please visit the State HR Website for more detailed information regarding benefits.

Updated

01

How did you hear about this job opportunity?

• WorkSource Center or Website )
• L&I Talent Management Consultant
• L&I Employee
• Professional/Personal Network
• Monster
• College/university website/career fair
• LinkedIn
• Facebook
• VERG
• Craigslist
• Indeed
• Twitter
• Job Fair (Military)
• Career Fair
• EHS Careers
• American Industrial Hygiene Association (AIHA)
• Radio Advertisement
• Newspaper/Magazine
• L&I Website
• Other

02

If you indicated "Other" please specify where you heard about this position.

03

Will you now or in the future require sponsorship for an immigration-related employment benefit?

• Yes
• No

04

PLEASE READ THE BELOW AND TYPE YOUR INITIALS IN RESPONSE TO ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND THESE STATEMENTS.

• I will NOT attach or place any medical information (vaccination status included) within the application, resume, or cover letter. If I do, I understand that it will be rejected and I may be provided an opportunity to apply again without including my confidential health information, while the posting is still open and applications are being accepted.

• I understand that my vaccination status is not needed.

• I will not share my medical information (vaccination status included) with hiring managers or interview panels.

05

What is your level of education?

• High School Diploma or GED
• Some or no college
• 1 year of college (30 semester or 45 quarter credits)
• 2 years of college (60 semester or 90 quarter credits)
• Associate's degree
• 3 years of college (90 semester or 135 quarter credits)
• Bachelor's Degree
• Master's Degree or higher

06

How much Professional IT testing experience do you possess?

• I possess less than 7 years of this experience
• I possess between 7-8 years of this experience
• I possess between 8-9 years of this experience
• I possess between 9-10 years of this experience
• I possess between 10-11 years of this experience
• I possess 11 years or more of this experience

07

Do you at least 4 years' experience with various types of software testing such as: system, integration, data validation, user acceptance, scalability, performance, stress, load, and regression?

• Yes
• No

08

If you answered yes to the previous question, please indicate which of your positions where you earned this experience.If you don't possess at least 4 years of this experience, please enter N/A.

09

Do you possess at least 4 years' experience with functional and non-functional software testing methodologies used throughout the Software Development Lifecycle (SDLC) with test-driven development practices and a deep understanding of CI/CD?

• Yes
• No

10

If you answered yes to the previous question, please indicate which of your positions where you earned this experience.If you don't possess at least 4 years of this experience, please enter N/A.

11

Do you possess at least 4 years' experience with Writing and executing test plans, test scenarios, test cases, automated test scripts, experience creating Test Automation Frameworks, and documentation and interpretation of test results?

• Yes
• No

12

If you answered yes to the previous question, please indicate which of your positions where you earned this experience.If you don't possess at least 4 years of this experience, please enter N/A.

13

Do you possess at least 4 years' experience with Analyzing functional design requirements and/or user stories and developing use case scenarios?

• Yes
• No

14

If you answered yes to the previous question, please indicate which of your positions where you earned this experience.If you don't possess at least 4 years of this experience, please enter N/A.

15

Do you possess at least 4 years' experience configuring and managing various software testing tools for development of manual test cases and automated test scripts, managing test cases and libraries, tracking defects, and reporting on test statuses?

• Yes
• No

16

If you answered yes to the previous question, please indicate which of your positions where you earned this experience.If you don't possess at least 4 years of this experience, please enter N/A.

Required Question